Old Mutual Vacancies

To apply, click on the link at the end of the posts and all the best with your applications.

Business Analyst: Planning

As a Business Analyst, you will play a pivotal role as the interface between the Business, and other information technology suppliers, the vehicle through which optimal business process are developed

1. EXPERIENCE & SKILLS REQUIRED

Essential:

  • ± 5 years’ Apparel Retail experience in retail merchandise planning, demand forecasting; inventory management, allocation and replenishment; store planning; clustering, category planning experience.
  • Business Analyst experience: system analysis, & business process development, including the facilitation of workshops and the preparation of documentation including the mapping of integration diagrams. This will require a close working relationship with the process team
  • System support: maintaining an incident management process including resolution management; analysing the nature of incidents; liaising with system developers in order to resolve incidents and provide training and feedback to the business.
  • Setup of test scenarios, executing of UAT testing and facilitate the quality assurance of the solution
  • Experience in mapping integration processes between new packages, solutions and internal systems
  • Drafting training material & train the users on new systems and functions implemented
  • Provide input to process team in order to compile operational SOP documentation

Preferred:

  • Experience in merchandise planning software (e.g., JDA, SAP, Just Enough, Oracle Retail) to support planning users and processes.
  • Thorough grasp of business fundamentals and strategic priorities & innovation
  • Writing business requirements, system requirements and functional specifications
  • Project Management experience in order to manage different roles and responsibilities of internal and external resources contributing to the Supply Chain solution
  • Exposure to successful technology systems implementation
  • Exposure to change management

SKILLS required:

  • Determine business solutions and assess them for both technical and business compatibility
  • Business and functional requirements elicitation
  • Strong Planning capabilities
  • Presentation of business processes and system solutions to both software developers and the business
  • Ability to:
    • Workshop and facilitate JAD sessions
    • Evaluate different business solution options and apply commercial acumen in the decision-making process
    • Be highly proficient in testing methodology

2. QUALIFICATIONS REQUIRED 

Essential:

  • Degree or National diploma in business analysis or equivalent

Preferred:

  • Project Management Diploma/Certificate

3. JOB RELATED KNOWLEDG

KNOWLEDGE required:

  • A working knowledge of business process mapping tools, preferably MS Visio
  • Must be highly proficient in latest versions of MS Office
  • Knowledge of PMBOK and BABOK management principles
  • Commercial understanding of the retail systems environment
  • Implementation of business solutions and change management
  • Documenting and analysing informational data
  • Co-ordinate & project manage the testing
  • Excellent interpersonal and communication skills, to build relationships and drive consensus and collaboration across functional groups.

4. COMPETENCIES REQUIRED

  • Attention to detail
  • Agile 
  • Adaptability 
  • Innovative 
  • Fast learner
  • Resilient

Business Analyst: Supply Chain Systems

If you have an eye for systems and processes this exciting Business Analyst: Supply Chain Systems opportunity is for you! This position will be based at our offices in Kuilsriver, Cape Town.

1. JOB PURPOSE

To act as an essential interface between Systems Teams, Warehouse Operations, and IT Support, the Business Analyst is pivotal in optimizing distribution centre processes, enhancing system functionalities, and ensuring technological resilience.

The role demands maintaining high server uptime, providing critical standby support, and employing a suite of analytical techniques to improve warehouse efficiency, focusing on effective use of WMS and ERP systems to support strategic objectives within the warehouse environment.

2. KEY RESPONSIBILITIES INCLUDE:

  • Assess and define change requests received from users in Ackermans in relation to business processes and systems. Provision of solutions and support for the implementation thereof.
  • Effectively manage change requests from business stakeholders.
  • Translation of business process and systems requirements into specific projects ensuring solutions are commercially acceptable within the strategic framework.
  • Working closely with the Supply Chain Business Process Engineers in order for both the Warehouse Management Systems (WMS) and Pick & Pack solution to work seamlessly with the operational processes and operational layout of the warehouse(s).
  • Provision of effective and timeous support to internal users on processes, systems and technology activities.
  • User ongoing support.
  • Provision of detailed documentation of current information, data and solutions.
  • Supply users with skills & knowledge of process and systems via training sessions and workshops to enhance culture of super users.

3. JOB RELATED KNOWLEDGE, SKILLS & COMPETENCIES REQUIRED

KNOWLEDGE required:

  • Expertise in supply chain process integration, focusing on enhancing operational efficiency.
  • Proficient in advanced process improvement methodologies relevant to supply chain optimization.
  • Skilled in data analysis and modelling, crucial for strategic supply chain decision-making.
  • Knowledgeable in managing system lifecycles, ensuring continuous improvement in both on-premises and cloud environments.
  • Adept in applying analytical and process mapping tools to streamline process design and enhancements.
  • Familiar with Agile principles, enhancing supply chain operations and technology implementations.
  • Experienced in deploying and managing technology solutions, with a focus on system reliability and efficiency.
  • Versed in PMBOK and BABOK applications within supply chain contexts, fostering process-centric improvements.
  • Capable of integrating comprehensive data analysis to inform targeted process improvements.
  • Proficient with MS Suite for effective data management and process optimization activities.
  • Informed on system integration best practices and POPIA compliance, ensuring data protection in supply chain processes.

Working knowledge of:

  • Cloud-based applications, hardware, and software lifecycle management, and SDLC, focusing on process-related enhancements.
  • Understanding change control and defect management within process optimization frameworks.
  • Application of modelling techniques and process mapping tools (e.g., Draw.io) for detailed process analysis and design, considering user experience (UI/UX) in process interfaces.

SKILLS required:

  • Advanced analytical and problem-solving skills
  • Expertise in managing multiple projects with a focus on enhancing supply chain and business processes.
  • Effective communication and facilitation skills to drive system and process improvements.
  • Risk management and ability to identify process inefficiencies and propose robust solution.

4. QUALIFICATIONS AND LEVEL OF EXPERIENCE REQUIRED

QUALIFICATIONS:

Essential:

  • Grade 12 Certificate/Matric
  • Bachelor’s or Higher National Diploma in fields such as Supply Chain Management, Business Analysis, Industrial Engineering, or Information Systems.
  • Preferred:
  • Certification or Diploma in Project Management or Process Improvement methodologies (e.g., Lean, Six Sigma).

EXPERIENCE:

Essential:

  • 2-5 years of experience in a business and/or process analyst role within a distribution center or warehouse environment, demonstrating.
  • Elicitation and documenting of Business Requirements Specification (BRS) and Business Requirements Document (BRD).
  • Strong background in supply chain and warehouse process optimization.
  • In-depth business process analysis and improvement.
  • Collaboration with IT and third-party vendors to enhance system efficiencies.
  • Leading system testing and quality assurance.
  • Project management within supply chain or process improvement contexts.
  • Training and change management to support new system implementations.
  • Experience with server maintenance, including on-call standby support responsibilities.
  • Knowledge in implementing and optimizing WMS and ERP solutions, with a focus on system integration and operational efficiency.
  • Familiarity with SQL and database management as related to warehouse systems.

Store Manager – Kuruman Centre

Job purpose

The purpose of the job is to optimize sales and exceed customer expectations through the implementation of the operations strategy and effective management of staff.

Minimum requirements

  • You will represent and be a custodian of the brand of our store
  • Be energetic and a self-starter
  • Two (2) years retail experience which includes at least one year in a supervisory and or management position.
  • Outstanding merchandise management , stock and cost control skills
  • The capacity to maintain high store standards
  • A proven ability to influence and lead a team
  • You will have a keen development orientation in that you will be inspired to develop yourself and fellow team members
  • Ability to communicate effectively in English (written and verbal) and competence in a second official language would be a definite advantage
  • Grade 12 or equivalent
  • Further qualifications related to retail/business will be an advantage

To apply, please attach the below listed documents:

  • CV (Including contactable references)
  • Certified copy of ID
  • Certified Copies of certificates and/or qualifications

Please note: Should you not be contacted or liaised with four weeks after the closure of the advert, you have regretfully been unsuccessful.

Please note: In terms of the Ackermans policy for appointments and promotions, preference will be given to internal applicants who meet the competencies and minimum requirements for the position. Preference will also be given to candidates who will enhance the diversity of the team and contribute to employment equity within the Company provided that the competencies and minimum requirements for the position have been met.

Admin Supervisor – Kuruman Centre

To deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points.

Knowledge Skills & Experience

– Excellent customer care and communication skills. 

– Accurate and efficient till operating skills with a good track record of overs and unders. 

– High standard of work on sales floor in terms of standards. 

– Good record of attendance and punctuality. 

– Consistent application of Ackermans values, policies and procedures.

Please note: Should you not be contacted or liaised with four weeks after the closure of the advert, you have regretfully been unsuccessful.

Please note: In terms of the Ackermans policy for appointments and promotions, preference will be given to internal applicants who meet the competencies and minimum requirements for the position. Preference will also be given to candidates who will enhance the diversity of the team and contribute to employment equity within the Company provided that the competencies and minimum requirements for the position have been met.

Systems Business Analyst: Planning

We have an exciting opportunity for a Systems Business Analyst: Planning. You will have the opportunity to diagnose problems, identify solutions, propose improvements and execute action plans.

1. JOB PURPOSE

As a System Business Analyst for Planning, you will play a significant role within the business by acting as the interface between the various Business Stakeholders, Systems Team, Pepkor IT and other information technology suppliers. You will be the vehicle through which optimal business processes and underlying system functionality are developed in order to execute business strategy and empower the Merchandise Planning teams. You will achieve this through elicitation and analysis of business requirements, processes and systems. You will be required to apply industry standards and best practices to define and manage the scope of projects and to meet objectives.

2. EXPERIENCE REQUIRED

Essential:

  • ± 5 years’ Apparel Retail experience in retail merchandise planning, demand forecasting; inventory management, allocation and replenishment; store planning; clustering, category planning experience.
  • Discovery and documenting Business processes to enable Continuous Improvement.
  • Manage and determine business requirements to enable processes through systems.
  • Elicitation and documenting BRS/BRD.
  • Internal and External stakeholder collaboration and engagement.
  • Document Test Cases to enable thorough testing of System functionality/configuration.
  • Project Management
  • Facilitate Training/Change management
  • Systems/Business support for BAU
  • System Architecture understanding (area specific – integration environment/technical competency)
  • Unified Modeling Language (UML – High-level context diagram, Product Breakdown Structure, System Architecture diagram, Flow Chart, Business Workflow diagram, Business Process Model and Notation, Use Case diagram, Use Case Narrative)
  • Basic Oracle / Structured Query Language (SQL) – Area specific.

Preferable:

  • Advanced skills in using merchandise planning software (e.g., JDA, SAP, Just Enough, Oracle Retail) to support planning users and processes.

3. QUALIFICATIONS REQUIRED

Essential:

  • Grade 12 Certificate/Matric
  • A relevent Degree and or Higher National Diploma (Information Technology, Computer Sience, System Design, Management Sience, Business studies, Information Systems, Business Analyst)

Preferred:

  • Project Management Diploma/Certificate

4. JOB- RELATED KNOWLEDGE & SKILLS REQUIRED

KNOWLEDGE required:

  • In Depth understanding of retail processes
  • Experience participating in cross-functional projects
  • Waterfall and Agile working methodologies and principles.
  • Working knowledge of implementing and maintaining systems/services/applications.
  • Knowledge of PMBOK and BABOK management principles
  • Ability to compile quantitative and or qualitative information/reporting
  • MS Suite Intermediate – Advanced user
  • System integration (environment/area specific)
  • Knowledge of Personal Data Protection – POPIA
  • Working knowledge of:
    • Cloud based (SaaS) software applications that can enable services.
    • Hardware and Software lifecycle management
    • SDLC
    • Change Control governance principles and Defect management.
    • Fit for purpose system integration in an ERP- and non-ERP environment.
    • Utilising various modelling techniques
    • UI / UX
    • Process Mapping tools (Draw.io, etc)

SKILLS required:

  • Strong/Complex problem-solving and analytical skills; strong aptitude with numbers; retail math skills, understanding of forecasting methodology
  • Strong Planning capabilities
  • Critical thinking
  • Experience participating in cross-functional projects/multi project/activity management
  • Prioritisation of projects/activity/resources
  • Requirement’s elicitation
  • Project Management skills
  • Risk management
  • Facilitation/Training
  • Presentation skills with a focus on oral and written communication skills.
  • Excellent interpersonal and communication skills, to build relationships and drive consensus and collaboration across functional groups.

5. COMPETENCIES REQUIRED:

  • Attention to detail
  • Agile
  • Adaptable
  • Quick learner & outside the box thinking
  • Innovative & strategic
  • Resilient
  • Organised

Product Promotions Specialist

We’re on the lookout for a Product Promotions Specialist to drive Product Strategy of the Company to the Marketing Team, by strategically coordinating relevant product required for Marketing promotions and ensuring a cohesive look across all departments, the delivery in agreed formats and cycle times.

Key Responsibilities: 

  • To ensure product strategy is briefed to marketing seasonally all SBUs and marketing build their strategy around agreed product strategy. 
  • Ensure Promo Grid aligns with product strategy and teams have on hand before order raising.
  • To coordinate through the buyers and deliver agreed/ signed-off input for the following processes:
    • Seasonal look
    • Value Messaging
    • Marketing Match Reviews
    • Internal walkthrough
    • All Marketing Assets sign-off in merch
  • Merchandise lists and product samples are coordinated with the Buyers Assistants to the VM and/or Marketing teams.
  • Manage the Merchandise Marketing Calendar and ensure critical path is maintained. 
  • For the Monthly Promotions Manual to the VM and/or Marketing teams as requested by the Buying Executive. 
  •  For Editorial requests to the Marketing teams, ensure they are coordinated across all SBUs. 
  • For digital requests to the Digital team.
  • To collate, coordinate & obtain sign off for the seasonal look for all SBU’s and Buying Executive.
  • To align with VM seasonally on instore product requirements and communicate new in season requirements.
  • To ensure cohesive styling across all SBU for campaigns and present Product at the internal walkthrough.

Experience:

  • Previous experience (at least 3-5 years) in a fashion product related role within a retail/buying/marketing environment.
  • Experience working with advertising and briefing of marketing/agencies in apparel retail

Qualifications:

  • A Grade 12 Certificate/Matric
  • A tertiary qualification in Retail, Administration, Marketing, or Buying would be beneficial

Skills required:

  • Good strategic, conceptual skills and a solid knowledge of the South African retail climate and landscape
  • Strong eye for fashion with the ability to create stories of product in line with customer requirements
  • Excellent interpersonal and communication skills, with the ability to communicate ideas visually, verbally and in writing
  • Proficiency in the latest Microsoft applications(Outlook, Word, PowerPoint & Excel)
  • Excellent planning, organising & time management skills
  • High energy level, is performance-driven and deadline-orientated
  • Enthusiastic self-starter
  • Strong sense of integrity
  • Service-orientation
  • Emotional maturity
  • Sense of urgency
  • Reliable
  • The ability to:
    • be highly assertive
    • be resilient and maintain high levels of drive and initiative under pressure
    • positively influence others
    • be resourceful
    • work independently, as well as be a team player
    • be proactive
    • be flexible, function under pressure and adapt to change
    • to keep one’s self motivated and to maintain a positive attitude and work performance in a variety of circumstances

Knowledge required:

  • Knowledge of apparel product attributes: fabrics, styles, colours
  • Knowledge of the retail merchandise cycle with regards to buying as well as the marketing calendar/ cycle

System Business Analyst: Supply Chain

Seeking a brilliant System Business Analyst to join our Supply Chain team. Specializing in enhancing warehouse operations, integrating WMS/WCS and recommending solutions for improved efficiency.

This role focuses on employing a comprehensive set of techniques to propose systems and process enhancements. By understanding and integrating warehouse and distribution center operations, including specific systems like Warehouse Management Systems (WMS), Warehouse Control Systems (WCS), and other custom solutions provided by Pepkor IT.

To act as the interface between the Systems Teams, Business, PIT and other 3rd Parties, through a set of tasks and techniques, to recommend solutions (New and or improved business process, information systems, software applications) that enable the Functional Department/s and Business to achieve its goals.

this position aims to advance the supply chain and logistics functionalities within Ackermans. 

EXPERIENCE REQUIRED

Essential:

2-5 years’ experience Supply Chain and Logistics role within Retail, demonstrating significant experience with:

  • Detailed understanding and hands-on experience with Warehouse Management Systems and familiarity with ERP systems.
  • In-depth knowledge of supply chain processes, including procurement, inventory management, warehousing, distribution, and logistics.
  • Experience in optimizing warehouse layouts, improving picking, and packing processes, and enhancing distribution center efficiencies.
  • Proficiency in documenting business requirements and process maps specifically related to supply chain and warehouse operations.
  • Collaboration with IT and third-party vendors to enhance supply chain and logistics systems integrations.
  • Oversee comprehensive testing protocols for supply chain systems.
  • Lead projects focused on enhancing supply chain efficiencies, from system upgrades to process optimizations.
  • Develop and deliver targeted training programs for supply chain systems.
  • Provide ongoing support for supply chain systems.
  • System Architecture understanding (area specific – integration environment/technical competency)
  • Unified Modeling Language (UML – High-level context diagram, Product Breakdown Structure, System Architecture diagram, Flow Chart, Business Workflow diagram, Business Process Model and Notation, Use Case diagram, Use Case Narrative)
  • Basic Oracle / Structured Query Language (SQL) – Area specific.

QUALIFICATIONS REQUIRED

Essential:

Grade 12 Certificate/Matric

A relevant Degree and or Higher National Diploma (Information Technology, Computer Science, System Design, Management Science, Business studies, Information Systems, Business Analyst)

Preferred:

Project Management Diploma/Certificate

JOB RELATED KNOWLEDGE & SKILLS REQUIRED

KNOWLEDGE required:

Strong understanding of supply chain and logistics principles, specifically within the context of Apparel Retail.

Expertise in Warehouse Management Systems and the ability to leverage technology to optimize supply chain processes.

Knowledge of supply chain analytics and the ability to utilize data to drive decision-making and process improvements.

Waterfall and Agile working methodologies and principles.

Working knowledge of implementing and maintaining systems/services/applications.

Knowledge of PMBOK and BABOK management principles.

Ability to compile quantitative and or qualitative information/reporting.

MS Suite Intermediate – Advanced user.

System integration (environment/area specific).

Knowledge of Personal Data Protection – POPI.

Working knowledge of:

  • Cloud based (SaaS) software applications that can enable services
  • Hardware and Software lifecycle management
  • SDLC
  • Change Control governance principles and Defect management
  • Fit for purpose system integration in an ERP- and non-ERP environment
  • Process Mapping tools (Draw.io, etc)
  • UI/ UX

SKILLS required:

Planning

Analytical

Critical thinking

Multi project/activity management

Prioritization of projects/activity/resources

Requirement’s elicitation

Risk management

Facilitation

Communication

Textile Designer

Our Trend & Design team is looking for Textile Designer to successfully research and interpret trends and design textile prints in accordance with Ackermans customer requirements, keeping price and value in mind.


Key Responsibilities:

  • Responsible for graphic and textile design execution in line with trend and design strategy
  • Research, analyse, select and inform on commercial relevant international print trends and techniques.
  • Present the textile and graphic print trends that will define the new season to design team as part of design workshops
  • Clear view on shifts in print direction.
  • Collaborate with design team leads and specialists to compile seasonal trend overview: key print direction per theme in image or artwork format
  • Continuously keep abreast of and highlight/flag emerging updates to design specialists, team leads and manager.
  • Translate the textile and graphic print trend seasonal direction into customer appropriate textile and graphic print ensuring that key stakeholders in the business have a clear understanding of how to apply the trend to their portfolios
  • Design prints in line with customer preference and trend:
  • Create signature prints to pull ranges together
  • Create supporting prints to complete the range
  • Create generic “non” prints.
  • Ensuring that design process is followed,and all artwork saved in accordance to process.
  • Meeting key deadlines
  • Maintain and update Design library
  • Understanding of buying strategy and trade
  • Continuous product development and in-season trading
  • Identifying and informing buying teams on latest perennial and fashion prints for the season
  • Informing buying & design teams on new print direction or any in-season trends, ie commercial execution of high-level trend
  • Participation and touch points
  • Attend range reviews (product walk-through parts)
  • Attend briefing sessions – all briefs to be done in person and ideally in collaboration with buyer and design specialist/lead

Skills required:

  • Design allover prints for Ladies apparel, swimwear and sleepwear.
  • Good strategic, conceptual skills and a solid knowledge of South African retail and international landscape
  • Keep up to date with the latest trends in fashion and textiles, locally and internationally
  • Ability to interpret international retail and runway trends and provide teams with key print direction for upcoming seasons.
  • Assist design and buying teams with the approval of strike-offs from a technical and aesthetic point of view
  • Sound understanding of different printing processes applicable to the textile industry
  • Artistic flair and ability to sketch, paint or draw a wide variety of print elements
  • Ensure projects/ designs are completed on time
  • Proficient in Adobe Creative Suite
  • In-depth trend knowledge coupled with a business understanding
  • Creative with an eye for detail, analytical and systematic, passionate about fashion
  • Strong relationship building and influencing skills
  • Excellent time management, organizational and administrative skills and presentation skills
  • High energy level and is performance-driven and deadline-orientated
  • Creative with an eye for detail, analytical and systematic, passionate about fashion
  • Remain flexible, function under pressure and maintain a positive attitude and work performance in a variety of circumstances
  • Multi-task and to deal with complexities, use initiative to solve problems
  • Work independently, as well as be a team player, strong interpersonal skills

Knowledge of:

  • Retail merchandise cycle with regards to buying
  • South African retail clothing market, customers, competitors and international landscape
  • Fabric/textile knowledge
  • Technical print knowledge

Essential:

  • Minimum of 3-5 years’ experience in textile/surface design: with proven experience in Apparel

Qualifications:

  • A Grade 12 Certificate/ Matric
  • Diploma/Degree in Textile Design/Surface Design OR Bachelor Degree in Art

Shop Assistant/Cashier P27

The purpose of this P27 role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points. 

If you are self-motivated, passionate about performance and have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career.

Knowledge Skills & Experience

 • Excellent customer service skills 

• Communication skills – fluent in English (any other language would be beneficial 

• Tenacious 

• High energy levels 

• Highly motivated and target driven Experience

• Previous retail experience would be advantageous 

Key Responsibilities

1. Provide excellent customer service to give customer a great shopping experience – Assist shoppers to find the goods and products that they are looking for – Attend to customer queries / complaints 

2. Cashier duties – Process cash and card payments – Process Lay Bys – Process customer refunds – Reporting discrepancies and problems to the supervisor – Till balancing 

3. Merchandising – Ensure that stock is correctly priced and displayed – Ensure product availability of the sales floor – Housekeeping – Keeping up to date with promotions 

4. Risk – Ensure that products are tagged in line with the company policy – Participating in stock takes – Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management 

5. Consistently live the Ackermans values & policies and procedures in all aspects of your work.

Shop Assistant/Cashier P27 Areas Kagiso,Soweto & Roodeport

The purpose of this P27 role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points. 

If you are self-motivated, passionate about performance and have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career.

Knowledge Skills & Experience

 • Excellent customer service skills 

• Communication skills – fluent in English (any other language would be beneficial 

• Tenacious 

• High energy levels 

• Highly motivated and target driven Experience

• Previous retail experience would be advantageous 

Key Responsibilities

1. Provide excellent customer service to give customer a great shopping experience – Assist shoppers to find the goods and products that they are looking for – Attend to customer queries / complaints 

2. Cashier duties – Process cash and card payments – Process Lay Bys – Process customer refunds – Reporting discrepancies and problems to the supervisor – Till balancing 

3. Merchandising – Ensure that stock is correctly priced and displayed – Ensure product availability of the sales floor – Housekeeping – Keeping up to date with promotions 

4. Risk – Ensure that products are tagged in line with the company policy – Participating in stock takes – Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management 

5. Consistently live the Ackermans values & policies and procedures in all aspects of your work.

Shop Assistant/Cashier P27 Cradlestone 1184

The purpose of this P27 role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points. 

If you are self-motivated, passionate about performance and have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career.

Knowledge Skills & Experience

 • Excellent customer service skills 

• Communication skills – fluent in English (any other language would be beneficial 

• Tenacious 

• High energy levels 

• Highly motivated and target driven Experience

• Previous retail experience would be advantageous 

Key Responsibilities

1. Provide excellent customer service to give customer a great shopping experience – Assist shoppers to find the goods and products that they are looking for – Attend to customer queries / complaints 

2. Cashier duties – Process cash and card payments – Process Lay Bys – Process customer refunds – Reporting discrepancies and problems to the supervisor – Till balancing 

3. Merchandising – Ensure that stock is correctly priced and displayed – Ensure product availability of the sales floor – Housekeeping – Keeping up to date with promotions 

4. Risk – Ensure that products are tagged in line with the company policy – Participating in stock takes – Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management 

5. Consistently live the Ackermans values & policies and procedures in all aspects of your work.

Shop Assistant/Cashier P27 Northgate 1022

The purpose of this P27 role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points. 

If you are self-motivated, passionate about performance and have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career.

Knowledge Skills & Experience

 • Excellent customer service skills 

• Communication skills – fluent in English (any other language would be beneficial 

• Tenacious 

• High energy levels 

• Highly motivated and target driven Experience

• Previous retail experience would be advantageous 

Key Responsibilities

1. Provide excellent customer service to give customer a great shopping experience – Assist shoppers to find the goods and products that they are looking for – Attend to customer queries / complaints 

2. Cashier duties – Process cash and card payments – Process Lay Bys – Process customer refunds – Reporting discrepancies and problems to the supervisor – Till balancing 

3. Merchandising – Ensure that stock is correctly priced and displayed – Ensure product availability of the sales floor – Housekeeping – Keeping up to date with promotions 

4. Risk – Ensure that products are tagged in line with the company policy – Participating in stock takes – Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management 

5. Consistently live the Ackermans values & policies and procedures in all aspects of your work.

Shop Assistant/Cashier P27 – Soweto Bara 2205

Ackermans Soweto Bara is looking for a vibrant P27 Shop Assistant to join our team

The purpose of this P27 role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points. 

If you are self-motivated, passionate about performance and have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career.

Knowledge Skills & Experience

 • Excellent customer service skills 

• Communication skills – fluent in English (any other language would be beneficial 

• Tenacious 

• High energy levels 

• Highly motivated and target driven Experience

• Previous retail experience would be advantageous 

Key Responsibilities

1. Provide excellent customer service to give customer a great shopping experience – Assist shoppers to find the goods and products that they are looking for – Attend to customer queries / complaints 

2. Cashier duties – Process cash and card payments – Process Lay Bys – Process customer refunds – Reporting discrepancies and problems to the supervisor – Till balancing 

3. Merchandising – Ensure that stock is correctly priced and displayed – Ensure product availability of the sales floor – Housekeeping – Keeping up to date with promotions 

4. Risk – Ensure that products are tagged in line with the company policy – Participating in stock takes – Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management 

5. Consistently live the Ackermans values & policies and procedures in all aspects of your work.

Store Planner

Do you thrive in a fast-paced, dynamic retail environment? Are you a confident and resilient problem-solver with a knack for optimizing sales through a love for number and analytics? If so, listen up!

This is not for a particular portfolio, but should a suitable opportunity arise in the future that matches your expertise and aspirations, we would be delighted to engage with you further.

We’re seeking Store Planners with a rock-solid foundation in commercial thinking, sharp analytical skills, and a proven track record of crunching numbers like a pro. Your mission? To fine-tune our sales strategy in alignment with our company’s goals.

Our ideal candidate? A self-motivated powerhouse who’s passionate about performance and driven by solutions. You’ll need to bring your high energy level to keep up with the excitement of our retail environment!

If you’re ready to dive into the heart of retail and make a real impact, we want to hear from you. Join us on this exhilarating journey as we shape the future of our business together!  

 So, what will you do? 

  • Ensuring the accurate distribution of seasonal stock to optimise sales.
  • Ensuring the optimal distribution of non-seasonal and seasonal replenishment stock to optimise sales.
  • Delivering a location plan that allows for the clustering of stores at the required product level.
  • Delivering seasonal and non-seasonal replenishment profiles at the required product level.
  • Supplying inputs to the Seasonal look for the required visual merchandising.
  • Analysing store performance and providing accurate and timeous information in order to optimise business decision making.
  • Ensuring new stores are stocked to plan.
  • Assisting stores in resolving any queries relating to stock.

What experience & qualifications do you need?

A minimum of 2-3 years sound experience in store planning within a clothing retail environment is an important requirement.

The following additional experience would be ideal:

  • Previous store management experience
  • Previous exposure to general logistics and supply chain processes
  • Experience working in planning systems such as Location Planning, JDA Allocation Planning and/or Just Enough
  • Experience in Outerwear
  • A working knowledge of the latest Microsoft packages (Word & Excel) is essential.
  • Experience in working at an advanced level in Excel would be a definite advantage.

The following qualification would be ideal:

  •  Grade 12 Certificate/Matric is essential.
  • A National Diploma or Degree in Business/Retail Management or Accounting/Finance would be beneficial.

Shop Assistant/Cashier P27

The purpose of this P27 role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points. 

If you are self-motivated, passionate about performance and have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career.

Knowledge Skills & Experience

 • Excellent customer service skills 

• Communication skills – fluent in English (any other language would be beneficial 

• Tenacious 

• High energy levels 

• Highly motivated and target driven Experience

• Previous retail experience would be advantageous 

Key Responsibilities

1. Provide excellent customer service to give customer a great shopping experience – Assist shoppers to find the goods and products that they are looking for – Attend to customer queries / complaints 

2. Cashier duties – Process cash and card payments – Process Lay Bys – Process customer refunds – Reporting discrepancies and problems to the supervisor – Till balancing 

3. Merchandising – Ensure that stock is correctly priced and displayed – Ensure product availability of the sales floor – Housekeeping – Keeping up to date with promotions 

4. Risk – Ensure that products are tagged in line with the company policy – Participating in stock takes – Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management 

5. Consistently live the Ackermans values & policies and procedures in all aspects of your work.

Shop Assistant/Cashier P40 (Flexi)

To deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points.

Knowledge Skills & Experience

– Excellent customer care and communication skills. 

– Accurate and efficient till operating skills with a good track record of overs and unders. 

– High standard of work on sales floor in terms of standards. 

– Good record of attendance and punctuality. 

– Consistent application of Ackermans values, policies and procedures.

Click here to apply

All the best with your applications.

Old Mutual Hybrid

April 7, 2024 Admin

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To apply, click on the link at the end of the posts and all the best with your applications.

  1. Commercial Insurance Specialist – East London and Port Elizabeth
  2. Commercial Insurance Specialist – Bloemfontein
  3. Senior Actuarial Supervisor
  4. Senior Associate OMCC Consultant
  5. Data Engineering Lead
  6. Platform Engineering Lead
  7. Fund Accounting and Administration Specialist
  8. Lead Group Tax Reporting Analyst
  9. Data Steward
  10. Senior Solution Architect : Master Data Management
  11. Investment Analyst | Diversified Credit
  12. Data Lead
  13. Feature Analyst
  14. Technical Lead API Development
  15. Lead Functional Analyst (Workday Security)
  16. Skills Coach
  17. Lead: Data Engineering Principle

Commercial Insurance Specialist – East London and Port Elizabeth

Job DescriptionProvide quality direct sales service that results in the production of business from new and existing sources, which contributes to the profitability and growth of the company. (These roles are in East London and Gqeberha)

Provide quality direct sales service that results in the production of business from new and existing sources.

  • Identify and execute on innovative methods to build own insurance portfolio.
  • Prospect for new clients through networking, cold-calling and door to door canvassing.
  • Manage and drive portfolio profitability and growth by ensuring that on-going service and support (amendments, renewals, and claims) provided to clients is delivered on time and improves the quality of the business underwritten.
  • Conduct a comprehensive risk evaluation for the client.
  • Provide solutions to clients by selling non-life products aligned to their needs.
  • Continuously build client base to secure future portfolio growth.
  • Identify and action on cross & up selling opportunities across all products.
  • Sell according to agreed targets for the day, week and month.
  • Maintain minimum agreed quote volumes.
  • Maintain a minimum agreed quote to sales ratio.
  • Maintain an agreed NTU – and Cancellation ratio.
  • Perform after sales service tasks according to allocated portfolio of customers.
  • Monitor and resolve escalated client queries and complaints timeously.
  • Manage relationships with clients and ensure that Service Level Agreement standards are met or exceeded in all engagements.
  • Retain existing business including renewal discussion in line business process and FAIS Code of Conduct.
  • Create collaborative relationships with other departments (underwriting/pricing, and claims) to determine process improvements designed to enhance the customer experience and create easy, value peace of mind.
  • Manage time and workloads to ensure that deadlines and targets are met.

Quality service delivery

  • Manage the end-to-end customer experience for new and existing business by providing first line support to resolve queries.
  • Proactively suggest improvements in service and relations where applicable.
  • Contribute to a service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional service.

Cost control and governance adherence

  • Proactively ensure the use of time, resources, money, materials or equipment is in line with organizational policies and procedures.
  • Comply with corporate governance policies, procedures and standards.
  • Operate within agreed mandates.

Quality people practices

  • Align own behavior with the organization’s culture and values.
  • Share and transfer product, process and systems knowledge to colleagues and team members.
  • Collaborate and work with the OMI team to deliver required service levels.
  • Actively participate in the OMI team to ensure functional balanced scorecard objectives are achieved.
  • Ensure achievement of own performance objectives.
  • Actively participate in own professional development and career path.

Qualifications and Experience

  • Grade 12 or National Senior Certificate.
  • FAIS Compliant in Non-life Commercial product category.
  • Minimum of 2 years’ experience in non-life insurance.

FAIS Compliant in Non-life Commercial product category.

A Valid Driver’s License with own reliable transport required for the role.

Commercial Insurance Specialist – Bloemfontein

Job DescriptionProvide quality direct sales service that results in the production of business from new and existing sources, which contributes to the profitability and growth of the company. (The roles are based in Free State)

Provide quality direct sales service that results in the production of business from new and existing sources.

  • Identify and execute on innovative methods to build own insurance portfolio.
  • Prospect for new clients through networking, cold-calling and door to door canvassing.
  • Manage and drive portfolio profitability and growth by ensuring that on-going service and support (amendments, renewals, and claims) provided to clients is delivered on time and improves the quality of the business underwritten.
  • Conduct a comprehensive risk evaluation for the client.
  • Provide solutions to clients by selling non-life products aligned to their needs.
  • Continuously build client base to secure future portfolio growth.
  • Identify and action on cross & up selling opportunities across all products.
  • Sell according to agreed targets for the day, week and month.
  • Maintain minimum agreed quote volumes.
  • Maintain a minimum agreed quote to sales ratio.
  • Maintain an agreed NTU – and Cancellation ratio.
  • Perform after sales service tasks according to allocated portfolio of customers.
  • Monitor and resolve escalated client queries and complaints timeously.
  • Manage relationships with clients and ensure that Service Level Agreement standards are met or exceeded in all engagements.
  • Retain existing business including renewal discussion in line business process and FAIS Code of Conduct.
  • Create collaborative relationships with other departments (underwriting/pricing, and claims) to determine process improvements designed to enhance the customer experience and create easy, value peace of mind.
  • Manage time and workloads to ensure that deadlines and targets are met.

Quality service delivery

  • Manage the end-to-end customer experience for new and existing business by providing first line support to resolve queries.
  • Proactively suggest improvements in service and relations where applicable.
  • Contribute to a service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional service.

Cost control and governance adherence

  • Proactively ensure the use of time, resources, money, materials or equipment is in line with organizational policies and procedures.
  • Comply with corporate governance policies, procedures and standards.
  • Operate within agreed mandates.

Quality people practices

  • Align own behavior with the organization’s culture and values.
  • Share and transfer product, process and systems knowledge to colleagues and team members.
  • Collaborate and work with the OMI team to deliver required service levels.
  • Actively participate in the OMI team to ensure functional balanced scorecard objectives are achieved.
  • Ensure achievement of own performance objectives.
  • Actively participate in own professional development and career path.

Qualifications and Experience

  • Grade 12 or National Senior Certificate.
  • FAIS Compliant in Non-life Commercial product category.
  • Minimum of 2 years’ experience in non-life insurance.

FAIS Compliant in Non-life Commercial product category.

A Valid Driver’s License with own reliable transport required for the role.

Senior Actuarial Supervisor

Job Description

The Personal Finance Valuation team has an exciting opportunity for a suitably qualified individual to oversee and support the production of the Financial, Capital and Risk reporting requirements for a subset of the product range.

A key focus will be to lead a small team of professionals responsible for the reporting, forecasting and monitoring of a subset of the PF product range.  The role provides the opportunity to develop in-depth knowledge of the valuation process, product range, PF business and engage with senior management. 

Key Result Areas

  • Financial Reporting – Produce IFRS17, MCEV and SAM results.  Presenting results to management and effectively explaining key drivers of results (for all relevant metrics)
  • Monthly Reporting and Monitoring – Ongoing monitoring and analysis (outside of valuation periods) of the financial impacts of the products responsible for
  • Business Planning / Forecasting – Produce inputs into the business plan and other forecasts to estimate future financial impacts of the products responsible for
  • Management Information – Extract insights and understand the drivers of key financial metrics for business consideration.
  • Capital Management – Oversee production and analysis of capital calculations for the relevant products.
  • Continuous Improvements – Critically reviewing current processes and actuarial models with a view of continuous improvement.
  • Projects – Support the delivery of relevant project objectives as these arise.
  • Leadership – Manage a small team of professionals and provide coaching and mentoring to the team.

Skills, Qualifications & Experience required.

  • Qualified Actuary or Senior Actuarial student
  • At least 6 years’ actuarial experience
  • Financial reporting and/or valuation experience
  • Management experience
  • High level of accountability and ownership
  • Excellent interpersonal and communication skills
  • Knowledge of the South African life Insurance environment, products and systems would be advantageous.
  • Motivated self-starter who shows initiative, is proactive, looks for ways to improve.

The incumbent will have an added advantage if he/she has the set skills listed below.

  • Knowledge of IFRS and Regulatory Solvency valuations
  • Prophet and DCS experience
  • Advanced MS Excel skills
  • Python and SQL skills

Competencies

  • Generating Ideas     
  • Exploring Possibilities
  • Developing Strategies           
  • Developing Expertise             
  • Providing Insights      
  • Adopting Practical Approaches        
  • Making Decisions     
  • Taking Action                            
  • Empower with care.
  • Evolve with agility.    
  • Deliver strategic value.          
  • Delight the customer.

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

Senior Associate OMCC Consultant

Job DescriptionThis role provides employee benefits support and general consulting to a portfolio of prestigious clients and you would be required to attend the Board of trustees and sub-committee meetings and present new business and member education sessions. This role falls in our middle management category.

  • Supports OMCC Consultant to deliver all contracted client deliveries.
  • Provides support to OMCC consultant/s including arranging and managing meetings and functions, receiving and handling calls,
  • Provides Employee Benefits and general consulting services to a portfolio of clients.
  • Develops and implements strategy for the portfolio of clients.
  • Provides OMCC consultant with input and deliver on the client strategy
  • Supports retention of existing business by ensuring services are met to the required agreed standards (SLA).
  • Supports the new business take on function.
  • Builds, enhances and manages client relationships.
  • Prepares the agenda, meeting packs and board reports for meetings.
  • Takes minutes at meetings and produces the minutes & actions.
  • Co-ordinates and manages action items.
  • Liaises with and negotiates deadlines with relevant parties.
  • Prepares presentations and respond to PFA complaints

Qualifications and Experience required

  • Matric
  • Tertiary qualification required, i.e. BCom or Law degree
  • Or Post grad diploma in Financial Planning
  • Certified financial planner
  • 3- 5 yrs general Employee Benefits experience required
  • Must be FAIS compliant and RE5 is require
  • Own vehicle to drive to clients face to face meetings.

Data Engineering Lead

Job DescriptionThe Data Engineering Lead will be responsible for overseeing the design, development, and maintenance of our data infrastructure. This role involves leadership responsibilities, including managing a team of data engineers, setting technical direction, and collaborating with cross-functional teams to deliver robust data solutions for Old Mutual.

The role incumbent will have a strong technical background, leadership skills, and a proven track record of successfully leading data engineering projects.

Key Responsibilities:

  • Technical Leadership: Lead the development and implementation of data architecture and engineering solutions. Provide technical direction and guidance to the data engineering team.
  • Team Management: Manage and mentor a team of data engineers, fostering a collaborative and innovative team culture. Conduct regular performance assessments, set goals, and provide constructive feedback.
  • Project Management: Oversee the planning, execution, and delivery of data engineering projects. Collaborate with stakeholders to define project requirements and ensure successful project outcomes.
  • Data Strategy and Roadmap: Contribute to the development of the company’s data strategy and roadmap. Collaborate with senior management to align data initiatives with overall business goals.
  • Cross-functional Collaboration: Work closely with data scientists, analysts, software developers, and other teams to understand business needs and ensure effective data solutions.
  • Act as a key liaison between the data engineering team and other business units.
  • Quality Assurance and Best Practices: Ensure the implementation of data governance policies, best practices, and industry standards.
  • Lead efforts to maintain high data quality, integrity, and compliance with regulatory requirements.
  • Innovation and Technology Adoption: Stay abreast of emerging technologies and industry trends in data engineering. Evaluate and recommend new tools and technologies to enhance the data engineering capabilities of the team.

Qualifications:

  • Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
  • 10+ years of experience in data engineering with a focus on leadership and project management.
  • Proven experience managing and leading a team of data engineers.
  • Expert proficiency in programming languages such as Python, PySpark, Flink, SQL, and advanced scripting languages.
  • In-depth knowledge of data warehousing concepts, big data technologies, and cloud platforms (e.g., AWS, Azure, Google Cloud).
  • Strong analytical and problem-solving skills with a strategic mindset.
  • Excellent communication and collaboration skills.

Preferred Skills:

  • Certifications in relevant data engineering, cloud, or leadership domains.
  • Experience with real-time data processing and streaming technologies.
  • Knowledge of containerization and orchestration tools (e.g., Docker, Airflow ,Kubernetes).
  • Familiarity with data security and privacy considerations.

Platform Engineering Lead

Job DescriptionAs the Platform Engineering Lead – Enterprise Content Management (ECM), you will be responsible for providing strategic leadership in designing, implementing, and maintaining our organization’s technology platforms. This role involves overseeing a team of platform engineers, setting technical direction, and collaborating with various stakeholders to ensure the continuous improvement of our infrastructure. The ideal candidate will possess strong leadership skills, technical expertise, and a proven track record of successfully leading platform engineering initiatives.

  • Technical Leadership and Strategy: Lead the development and execution of the organization’s platform engineering strategy. Provide technical leadership and guidance to the platform engineering team, ensuring alignment with business goals.
  • Team Management: Manage and mentor a team of platform engineers, fostering a collaborative and high-performance team culture. Conduct regular performance assessments, set goals, and provide constructive feedback.
  • Infrastructure Architecture: Oversee the design and implementation of scalable and reliable technology platforms. Collaborate with cross-functional teams to understand business requirements and contribute to architectural decisions.
  • Cloud Platform Management: Provide expert-level guidance in managing and optimizing cloud resources on platforms such as AWS, Azure, or Google Cloud.
  • Implement and enforce advanced best practices for cloud architecture, security, and cost optimization.
  • Automation: Lead the development and maintenance of advanced automation scripts using tools like Ansible, Terraform, or similar technologies.
  • Orchestration Excellence: Implement robust orchestration processes to automate complex deployment and configuration workflows.
  • Security and Compliance Leadership: Establish and enforce comprehensive security measures and compliance standards for infrastructure components. Lead the organization’s efforts in maintaining a secure and compliant technology environment.
  • Collaboration and Stakeholder Management: Collaborate with senior leadership, product teams, and other stakeholders to align platform engineering initiatives with business objectives.
  • Act as a key liaison between the platform engineering team and other business units.
  • Incident Response: Lead incident response activities, participate in complex troubleshooting efforts, and contribute to the resolution of critical system issues.
  • Problem Resolution: Proactively identify and address potential challenges to ensure system stability.
  • Application lifecycle management:  Lead the creation and maintenance of processes, procedures and governance. Ensure compliance requirements are met. Continuous maintenance and improvement of the environment. Evaluation (initiate or participate) of new solutions. Ensure that all solutions are on supported versions, software is fully licensed and that upgrades are planned for timeously.
  • Collaboration: Collaborate with various teams (cross-functional, software, platform, security, data, architecture and DevSecOps) to ensure successful delivery of outcomes. 
  • Application Performance Monitoring:  Improve on existing alerts and reports and implement additional appropriate alerts and reports to ensure all critical systems and processes are monitored for availability and reliability. Ensure issues are identified and attended to ensure no impact to system consumers. 

Qualifications:

  • Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
  • 10+ years of experience in platform engineering, system administration, or a related role.
  • Proven experience managing and leading a team of platform engineers.
  • Expert proficiency in scripting languages (e.g., Python, Bash) and extensive experience with automation tools.
  • In-depth knowledge of cloud platforms (AWS, Azure, or Google Cloud) and advanced cloud services.
  • Strong expertise in containerization technologies (e.g., Docker, Kubernetes).
  • Proven leadership skills with the ability to guide technical teams and collaborate with other stakeholders.

Preferred Skills:

  • Certification in cloud technologies, platform engineering, or related domains.
  • Experience with advanced CI/CD pipelines, infrastructure as code, and version control systems (e.g., Git).
  • Deep understanding of cybersecurity principles and practices.
  • Advanced knowledge of networking concepts and protocols.
  • Strong SRE skills
  • Experience in the use and management of Vendor packaged software, including patching and upgrades.
  • Experience with monitoring and observability architecture, tools, deployment, maintenance of multi-vendor tool suite environments, compliance with published SLA’s, including but not limited to: Dynatrace, Canary Checker, Loki, Grafana, Prometheus, Cloudwatch.
  • Experience in working with application & engineering teams to develop requirements that define monitoring and interpret alerting, notification and escalation requirements for managing the end user experience, assist with fault isolation, and deliver proactive environment health management analysis and reporting.

Fund Accounting and Administration Specialist

Job DescriptionAn exciting opportunity has arisen for an Fund Accounting and Administration Specialist within OMAI. The successful incumbent will be responsible to support all investment administrative and operational processes within the OMAI Investment Operations team.

1. Investment administrative functions:

  • Responsible for preparation of payment instructions and ensuring payment is made timeously
  • Ensure accurate and timeous processing of payment, transaction, and pricing instructions
  • Facilitate the setup of Funds and Investors including bank account creation and CRM setup
  • Responsible for the creation and maintenance of instruments including loan instrument maintenance
  • Responsible for weekly/monthly cash, asset position, system-to-system and scrip reconciliations ensuring breaks are resolved timeously
  • Collation and/or review of Fund Trial Balances

2. Preparation of statutory reporting including Reg 28 and SARB reports

3. Assist with client reporting and preparation of loan and audit confirmations

4. Assist and deal with audit and ad-hoc queries

5. Assist with automation initiatives

5. Assist with operating systems upgrade testing and developments

6. General support for the operational functions within the team

Skills, Qualifications and Experience required:

  • B.Com with articles or similar
  • A minimum of 5 years’ experience in asset management industry
  • Good knowledge of financial instruments
  • Good understanding of Fund Accounting
  • Good knowledge of Excel and Word
  • Strong knowledge of Hiportfolio

Competencies:

  • Independent individual with a highly professional approach
  • Excellent interpersonal, planning, and organisational skills
  • Exceptional attention to detail
  • Good communication skills
  • Ability to perform effectively under pressure
  • Self-motivated and able to work independently
  • Team player

SkillsFund Accounting, HiPortfolio, Microsoft Excel, Microsoft Word

EducationBachelor of Commerce (BCom)

Lead Group Tax Reporting Analyst

Job Description

This Cape Town based role is within Group Tax, in the Old Mutual Group Tax Reporting team, reporting to the Head: Comprehensive Tax Reporting. The Group Tax Reporting team comprises of senior specialized tax professionals dedicated to tax reporting and compliance of the Old Mutual Group of companies.

The role of Lead: Group Tax Reporting Analyst is to co-ordinate and manage the efforts of the Group Tax Reporting team. The Group Tax Reporting team is ultimately responsible for accurate, efficient and timely tax input into the wider Group Finance Reporting team for financial reporting purposes, to ensure that Old Mutual Limited as a listed entity meets its tax reporting requirements in line with tax transparency practices, adequate disclosure and reporting to relevant stakeholders. The Group Tax Reporting team is also responsible for interrogating the tax numbers out of the financial reporting systems, managing, computing, collating and consolidating the tax reporting requirements (including detailed computations and disclosure in the annual financial statements) across all the Old Mutual Segments (eg Long term and Short term insurance, the Asset Management, Wealth and Investment, as well as the Rest of Africa). The Group Tax Reporting team is also responsible for producing the Tax Transparency Report, a supplementary report to the Group Integrated Reporting Suite, guided by the Tax Standard GRI 207 and Principles of Responsible Investment.

The focus of the Group Tax team is to provide expert knowledge and support to businesses in the Old Mutual Group as well as the wider Group Tax team, to ensure that the Group effectively and efficiently integrates tax numbers and transparency into business processes for decision making and reporting.  The team is proud to lead the Old Mutual Limited Group disclosure and communication on the Group’s tax contribution in a realistic, transparent manner.

Role Overview

The role will primarily be responsible for managing the OML Group Tax reporting process, business planning and forecasting process.

  • Tax compliance of OML entities, review of tax returns (across tax types), Tax Ruling applications to SARS on behalf of the business, provide adhoc tax advice, responding to SARS correspondence and tracking SARS payments
  • Prepare and provide guidance in completing the standardised tax pack sign off to the Group Tax reporting team. This includes IFRS Income statement, Balance sheet, Tax notes, Headline Earnings and Adjusted Headline Earnings (“AHE”) figures with commentary
  • Consolidation of Group results, including segmental and line of business submissions, commentary and headline earnings and AHE tax for group sign off
  • Prepare detail Group IFRS ETR and tax reconciliation analysis files, consolidate and review BU commentary
  • Manage Tax Reporting process stakeholders
  • Review tax consolidation journals
  • Review the AFS and segmental sign off process for input into the AFS. Review OML statutory tax disclosure notes as per the AFS prepared by Finance AFS team and agree to HFM.
  • Monitor IFRS and AHE ETR for the Group on a monthly basis
  • Analyse and review Consolidated Tax balances. 
  • Preparation of the Tax Transparency Report and consolidate inputs such as Total Tax Contribution.
  • Review of the tax accounting processes
  • Implementation of tax systems and ensure that all tax accounting requirements are met.
  • Review / prepare adhoc tax reporting requirements from time to time
  • Implementation of Group Tax Policy across the business
  • Review Voluntary Disclosure submissions and penalty remissions letters to SARS
  • Assist with audit queries and other stakeholders queries

Key Result Areas

Execution to deadlines, effective processes to ensure timely reporting and accountability by living Old Mutual’s values:

  • Demonstrate the ability to make commercial decisions using sound judgement, a strong work ethic and irreproachable integrity
  • Demonstrate the ability to engage, collaborate and partner with different stakeholders in order to successfully establish adequate processes for reporting on complex business transactions and circumstances
  • Demonstrate the ability to remain resilient and focused in a dynamic, pressured and demanding environment
  • Demonstrate the ability to mentor, motivate, develop and lead talented professionals, actively support individual growth aspirations and enable succession planning in accordance with employment equity policies
  • Lead by example to cultivate a culture of high performance, commitment to deadlines and solutions-orientated team work and team support that encourages optimal levels of employee confidence and job satisfaction
  • Demonstrate innovative thinking, consistent energy, drive, creativity and perseverance in order to deliver high quality results and meaningful narratives/reports
  • Manage team resource capacity while ensuring enhanced team productivity, efficiency and effectiveness
  • Maintain continuous tax representation in investment origination forums, product and risk committees and financial management meetings – in order to enable strategic tax input in investment assessment, product design and financial decision making processes.
  • Work together with and maintain continuous internal stakeholder engagements that strengthen relationships of trust
  • Laser focus on integration, alignment and continuous improvement of tax reporting and sign-off processes, within Group Tax (including but not limited to, Tax Attestations to the CFO/Board, Tax Segmental Reporting, Audit Committee Tax Reporting, Stakeholder Reporting (ie Integrated Report and response to Investor Relations/JSE special requests, etc), with Group Finance and Corporate Risk and Governance processes

Tax technical, computations and advisory/commercial competence

Taxation Law & Practice

  • Demonstrate strong, breadth and depth of knowledge of tax legislation in general (statutory, regulatory and common-law rules), proposed changes to tax legislation and interpretations or best practice
  • Demonstrate the ability to engage with external stakeholders (eg, ASISA, SAICA, SARS and National Treasury etc) including participation on industry bodies/committees on tax legislation, tax practice and national tax strategy, and participate in and influence policy formation
  • Communicate tax technical and compliance and reporting updates and provide adequate training and assistance to stakeholders/business segments on changes to ensure quality reporting (eg deferred tax, etc)
  • Communicate and explain the application of tax legislation and the difference in accounting treatment, with regards to unusual and complex business transactions
  • Implement and monitor continuous process improvement, required controls and governance in response to proposed changes in tax legislation (that is, anticipate impact on business segments and reporting), while identifying potential tax risks and providing strategic direction to the business
  • Input into Old Mutual Group strategy on tax de-risking and mitigation or management of tax risk, in order to ensure minimization of negative tax impact on the Old Mutual Group
  • Lead input on behalf of Group Tax, in wider OML Group teams involved in changes to reporting systems/formats/structures, to ensure that Group Tax Business Requirement Specifications are included in Group wide projects for product/process improvement and test against parameters to ensure BRS met before project signed off.
  • Identify opportunities for tax reporting process improvement, standardization where relevant, data quality and system changes to improve quality, transparency and effectiveness of tax reporting
  • Knowledge of IFRS 17 impact and/or other IFRS impact on the OML Group

 Taxation Computations/Tax Reporting Packs

  • Demonstrate a strong command of tax reporting in general and ability to lead a team to achieve effective, timely reporting to deadlines (ie, deferred tax rules, principles of deferred tax proof, 5 Funds splits, effective tax rate reconciliations (by line of business, AHE ETR, and IFRS ETR), tax transparency (ie GRI207 criteria, PRI criteria, JSE (Tax) Disclosure requirements), IFRIC 23/IAS 37 provisioning, broad principles of transfer pricing benchmarks and disclosure, etc)
  • Demonstrate the ability to take a pragmatic approach and apply tax technical knowledge in preparation and review of tax computations/reporting across tax types – in consultation with Tax Subject Matter Experts in Group Tax – in order to ensure accuracy, completeness and quality compliance and reporting.
  • Provide Business Segments and own team with thought leadership, strategic and technical guidance in the completion and review of tax computations/deferred tax proof/disclosures, etc
  • Monitor completeness and accuracy of tax information for tax reporting
  • Identify and evaluate impact of differences between tax returns submitted and assessments from Revenue Authorities versus tax disclosure in annual financial statements and identify the appropriate action in response to these (ie prior year adjustments, overs-unders provisions, etc)

Tax Accounting

  • In addition to the above, strong numeracy and literacy skills and the ability to apply tax technical knowledge in order to ensure correct accounting treatment/provisioning for the tax consequences of transactions/new products in the financial statements of business segments
  • In addition to the above, demonstrate a deep understanding of the tax accounting standards in order to resolve unusual and complex tax accounting issues in accordance with applicable accounting standards
  • Recommend and advise on process improvements for tax accounting/reporting outcomes
  • In addition to the above, compute tax analytics and assess tax contribution trends across all taxes on a regular basis

Tax Advisory

  • Demonstrate the ability to analyze transactions and new products from a tax perspective, and to make recommendations for changes in order to comply with tax legislation
  • Provide tax technical, pragmatic commercial and transaction implementation advice on, inter alia, financial structured investments/divestments and products (including preference shares/hybrid instruments), derivative transactions, group mergers and acquisitions, fund (regulated and non-regulated) structuring, offshore expansions, tax due diligences and projects undertaken
  • Provide targeted tax technical training to business units to ensure tax quality tax compliance and reporting/disclosures, implementation of tax advice, and timely consideration and/or identification of tax implications of new transactions

Qualifications, Skills and Required Experience

  • Qualified CA(SA), with H Dip Tax (or Honors / Masters in Tax)
  • A minimum of 6 to 10 year’s tax reporting experience in a financial services/ insurance environment (insurers and/or banks) or professional services (Big 4)
  • Tax Risk management/oversight experience an advantage
  • Some exposure to transformation of tax reporting functions (across people, process, data, technology) would be a distinct advantage
  • Deep knowledge of financial services industry and relationships with key stakeholders (e.g. SARS, National Treasury, etc.) in general and life/short term insurance specifically, would be advantageous

Personal attributes

  • Strong numeracy and literacy skills, in particular, excellent verbal and written communication skills
  • Ability to lead, develop, interact, work with and manage diverse teams
  • Strong forward-thinking and analytical skills
  • Pragmatic and assertive
  • Logical thought processes and critical thinking skills resulting in sound judgment and effective decision-making/recommendations
  • Accountable for high quality service delivery through individual effort and lead Tax Reporting team to meet reporting deadlines, under pressure
  • Able to collaborate with management and teams effectively across functional disciplines and segments of the business
  • Adaptable and ability to cope with a dynamic environment
  • Demonstrate reliability, integrity and professionalism
  • Demonstrative ability to be a self-starter and able to execute effectively
  • Must be prepared to commute to JHB as required

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question

SkillsAccounting, Accounting Standards, Deferred Taxes, Finance, Financial Analysis and Reporting, Financial Products, Financial Statements, International Financial Reporting Standards (IFRS), Investments, Legal Disclosures, Management Reporting, Reporting Processes, Reporting Requirements, Tax Accounting, Tax Advising, Tax Compliance, Tax Computations, Taxes, Tax Filings, Tax Legislation, Tax Policy

EducationBachelor of Commerce (BCom): Accounting (Required)

Closing Date10 April 2024

Data Steward

Job DescriptionAn opportunity has arisen for a Data Steward reporting to the Manager of Business Process and Data Management in our Personal Finance business. This role drives data quality and adherence to data governance requirements on a day-to-day basis. The data steward’s role incorporates processes, policies, and guidelines for administering OML’s data in compliance with policy and/or regulatory obligations, ensuring high data quality. The data steward reviews and, if necessary, enhances the information provided for the creation or maintenance of data. Data stewards must attend the Data Stewards Forum (DSF) and actively participate. S/he drives the improvement of data governance, management and security maturity levels within OML to support reliable decision making, appropriate data usage and protection thereof.

Key focus of the role:

  • Embed good data practice within business units and functions, and champion a data and customer focused culture within OML.
  • Establish process, procedure for data management and information governance.
  • Adhere to regulation and policy.
  • Participate and contribute to the DSF and own data outcomes per Business Unit/Domain.
  • Ensure decisions made in the Data Governance Board (DGB) are implemented in their business units/domains.
  • Confirm that business unit/domain concerns regarding data are brought to the DGB and satisfactorily resolved.
  • Drive data maturity improvements in OML.
  • Establish and lead the segment Data Management forum.
  • Lead the development and execution of the Data Strategy in Personal Finance.
  • Promote ethical data handling practices.

Operational Oversight

  • Oversees the life cycle of assigned data domain, while maintaining overall perspective of the integration and impact of data with other data domains.
  • Explores the nexus across Data Architecture and other respective architectural disciplines in the business to discover opportunities for improvement or expose gaps and risks.
  • Define and implement policies and procedures for the day-to-day operational and administrative management of systems and data — including the intake, storage, processing, and transmission of data to internal and external systems.
  • Accountable to define and document data and terminology in a relevant glossary, ensuring that each critical data element has a clear definition and is still in use.
  • Communicates information management and governance standards to all relevant stakeholders, and confirms their implementation within assigned domains, projects and/or business units.
  • Works with the relevant teams to establish procedures for detection and correction of data-quality issues and collaborate to establish standards, guidelines, processes, procedures and internal controls for the quality of critical data elements within OML.
  • Engages in the ongoing and detailed evaluation of data quality, the identification of anomalies and discrepancies, and the contribution of expertise to understand the root cause and implement corrective measures from a people, process and system perspective.
  • Ensures and tracks that all activities in their business unit/domain happen as per design – in line with agreed data management and governance standards and principles, including data quality, master & reference data, metadata, and data security.
  • Facilitates and documents the definition of consistent business and data rules aligned to defined standards.
  • Ensures the implementation of defined standards through embedding in existing / new business processes.
  • Executes consistent monitoring and reporting of adherence to defined standards.
  • Highlights any existing gaps between the defined application of business rules and current state, and facilitates the process of closing identified gaps with the respective domains, projects and/or business units.
  • Collaborates with the broader data stewardship community to ensure that new rules and standards are consistently applied to enterprise data.
  • Performs testing to verify validity, quality and appropriateness of third-party acquired data.

Risk Reporting Management:

  • Ensures the enforcement of the privacy and security rules pertaining to data.
  • Drives adherence to regulatory compliance data requirements.
  • Identifies and reports on data risks as they occur in the enterprise.
  • Ensures that data risk reporting and escalation processes are followed.
  • Monitors risks pertaining to data exposure and highlights required remedial action.

Policies and Procedures

  • Defines procedures for access to data, including the criteria for authorization based on role and/or the individual, in line with defined relevant policies and standards.
  • Compiles retention, archival, and disposal requirements and ensuring compliance with institutional policy and regulations.
  • Works closely with data owners and data custodians to establish controls.
  • Evaluates any suspected or actual breaches or vulnerabilities in defined controls and report them for continuous improvement initiatives.

Stakeholder Management:

  • Establishes and maintains strategic relationships with business and corporate stakeholders, and ensures that stakeholders are consulted and kept informed of issues and advances in data management practice in OML.
  • Participates and provides input to the DSF.

Qualifications and experience:

  • Matric with a relevant Tertiary qualification is required e.g. Information Studies.
  • At least 3 years in data practice and/or analysis.
  • Minimum of 8 years demonstrated, relevant experience in the insurance or financial services industry, preferably in a data-intensive function or role, added advantage.
  • A post graduate qualification is advantageous. 
  • Relevant data management certification is beneficial.
  • Knowledge of data modelling, data integration and data configuration is advantageous.

Competencies

  • Strategic
  • Collaboration (Relating)
  • Customer First
  • Execution
  • Innovation (Perspective)
  • Leading with Influence
  • Personal Mastery (Learning)

Skills

Education

Closing Date09 April 2024

Senior Solution Architect : Master Data Management

Job DescriptionThe Senior Solution Architect (Master Data Management) primarily works with the data and analytics business domain experts and business leadership to craft a solution that is fit for purpose from a business perspective.
Consequently they focus their attention on a smaller facet of service (the solution package) to make sure that it operates effectively as part of the whole as well as independently as a stand-alone solution.

  • Focusses on the technical and business feasibility of a solution and ensure that it fits within well-established patterns and guidelines laid down by the enterprise architects and solution practice architects
  • Takes responsibility for the quality, commercial compliance and technical integrity of the solution being delivered back into the business
  • Works actively with senior technology / platform systems analysts from across the operational space (both internal subject matter experts and those of the chosen suppliers)
  • Could have a small team of solution architects under his/her guidance.

Skills

Education

Closing Date11 April 2024

Investment Analyst | Diversified Credit

Job DescriptionThe Diversified Credit business is responsible for the Old Mutual Shareholder and Liability Driven Investments (“LDI”) diversified credit mandates. The Credit Team supports the business in delivering on its strategic objectives through sound risk management capabilities achieved through counterparty analysis, demonstrable sector knowledge and expertise, legal analysis and instrument rating.

This role is responsible for all aspects of credit risk management for a diversified portfolio of credit investments comprising, inter alia, Property/REITS, Corporates, State Owned Entities, Securitizations, Municipalities and Leverage Buy-Outs. Responsibilities of the role would mainly be focused on credit analysis, modelling, review of legal documentation, and ongoing monitoring across both unlisted and listed credit investments however would also be required to support the Credit Manager and Head of Credit.

Key Result Areas:

  • Counterparty and sector evaluation, legal analysis and instrument structuring and pricing.
  • Preparation and presentation of credit/investment proposals to the relevant Credit/ Investment Committee(s).
  • Ongoing and proactive monitoring of sector and counterparty developments and verbal and written communication of views and recommendations to key stakeholders to facilitate appropriate action.
  • Review and negotiation of legal documents for approved investments for both unlisted and listed transactions.
  • Relative quantitative and qualitative risk rating of counterparties and instruments in the various investment portfolios managed including the application of risk scoring methodologies.
  • Maintain internal relationships with portfolio managers, debt originators, legal advisors and credit or investment committee members. 
  • Stakeholder interaction and relationship building, including interaction with external credit market participants, engaging with counterparties and clients.
  • Develop an understanding of the credit market and potential investment opportunities and communication of views to key stakeholders.
  • Credit Risk Management Framework: provide input aimed at enhancing existing processes and capabilities

Skills, Qualifications and Experience required:

  • CA (SA), CFA or equivalent professional qualification.
  • Minimum 5 years post articles relevant experience in Credit Risk.
  • Prior corporate or structured credit transaction experience at an SA bank or asset manager.
  • Property (REIT) experience highly advantageous.
  • Previous supervisory/managerial experience advantageous.
  • Strong understanding of structured credit investment and legal agreements.
  • Strong knowledge of credit and fixed income markets.
  • Good excel skills (including modelling skills).

Key Attributes and Competencies:

  • A highly professional approach/work ethic.
  • Responsible, self-motivated and enthusiastic.
  • Leadership and people skills.
  • Attention to detail.
  • Excellent planning & organizational skills.
  • Excellent technical and analytical skills.
  • Excellent communication (written & verbal) skills.
  • Ability to work independently with limited guidance.
  • Ability to work under pressure and deliver to deadlines.
  • Articulate and confident.
  • Strong commercial focus.
  • Flexibility and intellectual curiosity.
  • Ability to multi-task.
  • Customer focused attitude.
  • Team player.

Data Lead

Job DescriptionThis role is accountable for conceptualizing, designing and implementing strategic data plans through the effective management of projects and teams to personalize the experience delivered to OML customers. Further, this role manages the capability to deliver data driven customer engagement projects. Additionally, performing data extraction, manipulation and descriptive/ exploratory data analysis.

  • Extracts data from various internal and external data sources.
  • Performs data manipulation and descriptive/ exploratory data analysis.
  • Responsible for creating end to end solutions which includes problem definition, data acquisition, data exploration and visualization.
  • Presents results to stakeholders.
  • Coaches/ mentors  data team in the areas of machine learning, statistical analysis and building predictive models.
  • Interpret data, provide insights & support that aligns to the businesses strategic goals
  • Drive improvements in CVM and retention through the use of customer engagement and personalisation data driven projects.
  • Optimises the outcomes of customer engagement through oversight, data analytics and modelling.
  •  Oversees ownership of customer engagement capability and prioritisation of development backlog
  •  Delivers customer engagement through data management of campaigns and projects
  •  Collaborates with Digital and Data to acquire data to enable improved personalisation capability
  • Lead projects and provide strategic direction across the account to deliver a superior client experience.
  • Collaborate and influence internal stakeholders to make decisions that positively impact return on investment; provide subject matter expertise on leading best practices.
  • Leveraging agile ways of working in creating cross-functional multi disciplinary teams to deliver return on investment in a Customer Centric business
  • Business Translator: Bridging the technical expertise of Data engineers and Data scientists with the Operational expertise of business.
  • Guides and directs staff to achieve operational excellence standards.
  • Manages performance.
  • Manages a team of 7 specialists in the data analytics field .

Personal Effectiveness

  • Accepts and lives the company values.
  • Is accountable for service delivery through own efforts.
  • Collaborates effectively with others to achieve personal results.
  • Is individually accountable for managing own time, tasks and output quality for periods of up to a year.
  • Makes increased contributions by broadening individual skills.

MINIMUM QUALIFICATIONS/EXPERIENCE (REQUIRED FOR THE JOB)

  • BSc/ BCom Mathematics/ Statistics) Degree
  • 5+ years Analytical experience in a leadership role
  • SQL + SAS knowledge & experience is essential
  • Advanced knowledge of Python and/or R in data wrangling and machine learning contexts advantageous
  • Experience with dashboarding software such as Tableau or PowerBI
  • Financial services experience would be advantageous.

ADDITIONAL QUALIFICATIONS/EXPERIENCE (PREFERRED, NOT A REQUIREMENT)

  • Experience in working in the Agile methodology.
  • Agile certification/training preferred.

COMPETENCIES REQUIRED

Standard OM competencies

  • Collaboration (Relating)
  • Leading with Influence
  • Customer First
  • Execution
  • Innovation (Perspective)
  • Personal Mastery (Learning)

SkillsAccountability, Data Quality, Design, Solutions Design, Systems Design

EducationMatriculation Certificate (Matric)

Closing Date10 April 2024

Feature Analyst

Job DescriptionThe Feature Analyst is accountable for guiding the clarification of the business requirements, through in-work collaboration with the business stakeholders, and working within the feature team to ensure these are delivered effectively.

  • Prioritize and Plan work activities within the Feature Team.
  • Facilitate and participate in discovery/inception workshops to create a shared understanding of user needs and the potential technology solution required to deliver to these needs.
  • Identify user journeys which map out how a user will go through the system.
  • Work ahead of the team to get clarity on some (not all) requirements before the next iteration.
  • Create relevant user stories with acceptance criteria.
  • Collaborate with cross-functional teams comprised of product management, / UX, technology, support, testing and other subject matter experts to gather and analyse functional needs and user story requirements Groom user stories through business interviews, workshops or procedures and map user stories ensuring they come together as a cohesive whole.
  • Provide the Product Owner with key information for prioritization and estimation.
  • Participate in iteration meetings (product backlog grooming, planning meeting, daily stand up, review meeting and retrospective).
  • Support showcasing stories to stakeholders.
  • Provide input to test scenarios for the testers.
  • Clarify the goals and business value of Minimum Marketable Features/Minimal Viable Products.
  • Review user stories with the Product Owner with a strategic point of view.
  • Develop acceptance criteria for user stories for system functionality.
  • Input into developing acceptance criteria or test cases for the system.
  • Sense-check the functionality with high level testing.
  • Provide regular feedback by validating that the product meets the business goals.
  • Provide support and input into system testing activities including participating in the development of the testing approach, development of test cases as well as the creation of testing scenarios.
  • Collaborate with the team to deliver on backlog.
  • Wear different hats: designer, tester, facilitator, product owner, etc
  • Create a shared understanding of what the product is supposed to do.
  • Collaborate with the rest of the feature team to ensure that stories are delivered effectively and quality standards are adhered to.
  • Collaborate with developers, testers and user experience team to ensure that they are engaged ‘in the work’ to understand business context.

Additional Job Description

  • 3 to 8 years’ experience  in business apps & exposure to IT functions.
  • Exposure to and experience in the insurance or financial services industry.
  • Has broad knowledge and experience understanding end to end IT solution designs.
  • Exposure to ITIL principles/ functions across IT operational environment.
  • ITIL accredited (Foundation level).
  • BA / IT  Qualification.
  • Business analysis knowledge, expertise.
  • Experienced in business and data analysis, solutions design & testing, data modelling.

Technical Lead API Development

Job DescriptionThis is a senior development role including design of specifications, coding, implementation, testing, data conversion and documentation and system enhancements. The incumbent is individually accountable for achieving results through own efforts.

Job Description

The My Old Mutual team is a dynamic division within Old Mutual Limited, which seeks to drive digital engagement with customers by being at the forefront of digital development and innovation. Old Mutual’s longstanding history and unquestionable success in the financial industry, provide a solid foundation for expansion of its digital platform. The Digital & Data team applies customer-focused design thinking, agile and lean development methodologies, and continuous delivery practices.

The Tech Lead API Developer leads the development of high-quality designs and solutions. This role requires participation in technical designs and the development and maintenance of software and other digital applications or services. The incumbent will be expected to create prototypes, develop user-centred software, and advise on technical specifications. This role requires fundamentals in engineering practices, an analytical and data-driven approach to problem solving, while following the DevOps, SRE and Cloud Based practices. 

Responsibilities

  • Develop technical specifications and software application architecture and designs 
  • Create and test software prototypes 
  • Follow Agile methodologies (SCRUM / Kanban) 
  • Work in a DEVOPS culture 
  • Design and implement test strategy and/or test plans.  
  • Provide sizing and scoping for development work required  
  • Operate as a subject matter expert across program initiatives  
  • Responsible for the software development life cycle, taking the lead on software development projects  
  • Apply engineering principles for design, development, maintenance, testing and evaluation of software 
  • Management of development tasks 
  • Facilitate code design and code reviews 
  • Ensure that software development tasks are well coordinated  
  • Apply knowledge relating to the Architecture of relevant systems  
  • Develop and improve the tools to enable software development  
  • Balance trade-offs between design and implementation  
  • Identify issues that will enhance system quality, development, and standard operating procedures  
  • Client engagement to drive new products/ features and to ensure operational excellence  
  • Work closely with multi-skilled and cross-functional teams e.g., architects, developers, UX designers, business analysts 
  • Drive technology design and implementation 
  • Enable rapid iteration 
  • Draft technical specifications 
  • Monitor application performance 
  • Operational support for product issues raised to the development team 
  • Ensure systems are scalable, responsive, robust, and secure  

Experience & QUALIFICATIONS REQUIREMENTS 

  • Matric, with a degree in Computer Science/ Engineering/ Mathematics or related  
  • 5+ years of experience in API development  
  • 3+ years of experience in leading application development
  • Knowledge and experience in technologies such as:
    • Containerisation: Kubernetes, Docker
    • CI/CD – Jenkins, AWS Code Commit 
    • AWS (preferred) or another cloud provider such as AZURE or Google Cloud Platform 
    • Confluence, Jira 
    • Microsoft Teams, Slack 
    • IaC: Terraform/Cloudformation 
    • .Netcore/ Kotlin/Java 
    •  Performance testing (Locust/Jmeter/Gatling etc.)
    • Contract testing (e.g., Pact, Postman, Neman)
  • Familiarity with Architecture and Design:  Microservice, Serverless architectures, Event Driven Architecture / API First / Domain driven design
  • Familiarity with Test-Driven Development Build cloud based functional APIs at an enterprise level 
  • Knowledge of coding design patterns 

COMPETENCIES REQUIRED 

  • Customer focus 
  • Multi-functional team collaboration 
  • Data-driven and attention to detail and big picture 
  • Action Oriented 
  • Continuous Improvement Management  
  • Automation 
  • Problem Finding and Solving 
  • Conflict management and resolution 
  • High EQ 

Lead Functional Analyst (Workday Security)

Job DescriptionPart of the squad responsible for implementation and support of Workday Security and Integrations. This includes advising the business on solutions, improvements to existing functionality and new enhancements. Ensure the security, integrity, consistency and resilience of platform features and functions across geographies. Manage your backlog of defects, gaps and design features (as well as technical debt items) to ensure availability, reliability, performance and security to appropriate levels to enable high quality customer service across the organization. Display the following core responsibilities and behaviours:
1. Collaboration with agile product teams
2. Building the platform incrementally
3.Focus on usability
4.Commit to support and maintenance
5.Lead by example

Develop and/or maintain Workday Security

  • Understand Workday Security models and principles to ensure a safe and secure environment and a good employee experience.
  • Manage and configure the Workday Authentication and Security policies, including but not limited to security groups, policies, user based, integration and web service end point security.
  • Work with the technical team and security architects to ensure compliance to standards and governances defined by the company.
  • Monitor and pro-actively action any certificates with expiry dates to ensure no impact on day-to-day processing.
  • Review and implement new releases to ensure that the system has the latest, up to date features enabled.
  • Actively monitor and audit the environment to raise and remediate any potential security risks.

Maintenance of the platform for audit and stability purposes

  • Maintain support levels of platform, ensuring components are up to date
  • Understand and follow defined development standards and best practices
  • Support Incident Management within the agreed service levels
  • Ensure Data integrity and quality in design of integrations and security solutions
  • Ensure that the platform is secure to prevent unauthorized access.
  • Ensure changes / deployments follow change & release processes.

Service delivery to ensure customer satisfaction

  • Maintain service, quality, and desired outputs across the business process by ensuring compliance to tactical policies, procedures, and standards.
  • Share knowledge and collaborate within the team to ensure quality solutions.

Manage quality people practices

  • Align own behaviour with the organization culture and values.
  • Share and transfer product, process, and systems knowledge to colleagues.
  • Collaborate and work within the team as well as the wider business teams to deliver quality products.
  • Actively share information with other team members regarding successes, issues, trends and ideas.
  • Participate in peer reviews, testing, problem solving within and across the broader team.

Requirements:

Education and Experience:

  • Bachelor’s degree in computer science or other technical/scientific discipline
  • Workday experience and training
  • 3+ years of experience with HC applications and development tools
  • Experience with Workday tools (OX v2, Workday Report Writer, Calculated Fields and Enterprise Interface Builder (EIB) will be advantageous)
  • Experience with Workday Security models and principles will be advantageous.
  • Working knowledge of HC information systems, including experience in designing, building, and testing relevant components

SkillsCommunication, Teamwork, Workday, Workday Business Process Framework, Workday Extend, Workday Integration, Workday Security, Workday Studio

EducationBachelors Degree (B): Information Technology

Closing Date30 April 2024

Skills Coach

Job DescriptionThis role transfers specialist product information, system skills and in-depth process knowledge through coaching and development. The incumbent is individually accountable for achieving results through own efforts.

The position of a SKILLS COACH involves setting standards of service excellence, based on customer expectations.  Through attentive coaching and developing of staff skills, the Skills Coach will transfer specialist product information, system skills, in-depth process knowledge and above all, a passion for customer-focused service.

Key Result Areas

  • Develop a strong team of Client Service Professionals to produce both technical and service excellence via coaching skills.
  • Assess all transaction types to evaluate service quality (Quality Assessment).
  • Provide feedback on evaluations, with a view to grow and develop staff.
  • Identify developmental needs.
  • Document progress and development of staff against certain criteria.
  • Provide expert technical information and coaching.
  • Manage information regarding new products, new procedures, legislation and compliance requirements, etc.
  • Keep abreast of new technology and products implemented within the area.
  • Handle and resolve call escalations.
  • Identify opportunities for process improvement that will benefit the customer.
  • Contributes towards the quality and efficiency of learning & development.
  • Identify quality trends & coach accordingly.
  • Make use of quality tools and systems to effectively deliver coaching and quality outcomes.
  • Develops and maintains procedural documentation.
  • Produces reports regarding the quality results, trends and themes.
  • Collect and analyse customer feedback to identify trends, improvement and enhancement opportunities.

Role Requirements

  • Matric (NQF4) as minimum qualification.
  • Tertiary qualification (NQF5 and above) advantageous.
  • 2 – 3yrs experience working in an Old Mutual servicing environment essential.
  • Previous coaching experience would be advantageous.
  • Excellent system navigation skills (e.g. Bizagi, EMS, Compass, Chorus, MyService, Omunet, Craft, Vantage).
  • Working knowledge within a Call Centre environment, workflow systems as well as back office processing will be advantageous.
  • Computer literate – MS suite of products (Excel, Word, E-mail, PowerPoint).
  • Innovative, creative, and passionate about customer service.
  • Excellent communication skills (speak, read, write).
  • Strong planning and organization skills.
  • Strong analytical and problem-solving skills.
  • A passionate team player that will coach and upskill their staff.
  • Adaptable to change within the organization.
  • Able to manage own deliveries within time frames and deadlines.

You must be able to work flexible start times (shift-work) Monday – Saturday from 07h00-22h00. This will be reviewed from time to time, based on business requirements.

Competencies

  • Client Focus
  • Decision Making
  • Gaining Commitment
  • Initiating Action
  • Ownership
  • Team Orientation
  • Technical Knowledge

Skills

EducationMatriculation Certificate (Matric)

Closing Date12 April 2024

Lead: Data Engineering Principle

Job DescriptionOld Mutual Insure is looking for a forward-thinking Lead: Data Engineering Principle in the Data space.

Lead: Data Engineering Principle will be responsible for overseeing the data engineering practices. This role guides technical design and the development and maintenance of data pipelines and other digital applications or services.

The role incumbent will develop and execute a comprehensive data strategy that aligns with the company’s business objectives across different multi-faceted teams. This involves defining data governance, data architecture, and technology stack decisions. The role requires significant stakeholder manage across diverse teams balancing the technical aspects of data engineering with strategic planning, team management, and alignment with the company’s broader goals.

You would:

  • Provide the data engineering team with technical patterns guidance, and support to ensure timely and successful project completion
  • Develop and maintain the company’s data infrastructure, ensuring that it is scalable, reliable and secure
  • Ensure that solutions implemented meet the engineering standards and are supportable, reconcilable, maintainable and interoperable.
  • Work closely with the Head of Data Engineering to set strategic goals and direction for the department – ensure that metrics and measurements are in place.
  • Collaborate with cross-functional teams to ensure that data is accessible and accurate across the organization
  • Develop and implement data management policies and procedures to ensure that data quality is maintained
  • Ensure that data is stored and processed in compliance with data privacy and security regulations
  • Identify opportunities to improve the data infrastructure and lead initiatives to implement these improvements
  • Develop and maintain relationships with external partners and vendors to ensure that the company’s data infrastructure is up-to-date and effective
  • Assist with managing the departments budget and resources, ensuring that projects are completed within budget and on time
  • Serve as technical leader within the data engineering team, providing guidance and mentorship to team members
  • Keep up-to-date with industry trends and best practices in data engineering and apply them to improve the company’s data infrastructure

Non-Negotiables:

  • Bachelors or master’s degree in computer science, data science or a related field
  • At least 10 years of experience In Data Engineering or related field
  • Experience with data warehousing, data modelling, and ETL processes
  • Experience with cloud-based data solutions such as DataBricks, AWS, Azure or GCP
  • Experience with programming languages such as Python
  • Excellent communication and interpersonal skills
  • Strong leadership and management skills
  • Strong problem solving and analytical skills
  • Ability to work independently and in a team environment
  • Ability to manage multiple projects and priorities
  • Solid understanding of machine learning work flows

The Recruitment process:

  • TA Interview: This will be a discussion with a member of the TA Team to give you an understanding of our business, our culture & values and more context on the role. It will also allow us the opportunity to get to know you a little better, and ensure OMI can meet your needs
  • Panel Interview: This will be with 2 members of the senior leadership of the data team and 1 member of the HC leadership team
  • Technical & Psychometric Assessments: These will depend on the role and will sometimes happen concurrently with MIE & Internal Verification
  • Final Feedback

All About OMI:

https://www.oldmutual.co.za/about/old-mutual-insure

https://www.linkedin.com/posts/old-mutual-insure_i-work-at-old-mutual-insure-of-course-activity-7161674472469524483-w0j6?utm_source=share&utm_medium=member_desktop

SkillsAnalytical Thinking, Data Architecture, Data Engineering, Data Governance, Data Infrastructure, Data Modeling, Data Solutions, Data Strategies, Data Warehousing (DW), Team Management

EducationMasters Degree (M) (Required)

Closing Date Not specified

Click here to apply

All the best with your applications.

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