Ackermans Vacancies

To apply, click on the link at the end of the posts and all the best with your applications.

Business Analyst: Planning

As a Business Analyst, you will play a pivotal role as the interface between the Business, and other information technology suppliers, the vehicle through which optimal business process are developed

1. EXPERIENCE & SKILLS REQUIRED

Essential:

  • ± 5 years’ Apparel Retail experience in retail merchandise planning, demand forecasting; inventory management, allocation and replenishment; store planning; clustering, category planning experience.
  • Business Analyst experience: system analysis, & business process development, including the facilitation of workshops and the preparation of documentation including the mapping of integration diagrams. This will require a close working relationship with the process team
  • System support: maintaining an incident management process including resolution management; analysing the nature of incidents; liaising with system developers in order to resolve incidents and provide training and feedback to the business.
  • Setup of test scenarios, executing of UAT testing and facilitate the quality assurance of the solution
  • Experience in mapping integration processes between new packages, solutions and internal systems
  • Drafting training material & train the users on new systems and functions implemented
  • Provide input to process team in order to compile operational SOP documentation

Preferred:

  • Experience in merchandise planning software (e.g., JDA, SAP, Just Enough, Oracle Retail) to support planning users and processes.
  • Thorough grasp of business fundamentals and strategic priorities & innovation
  • Writing business requirements, system requirements and functional specifications
  • Project Management experience in order to manage different roles and responsibilities of internal and external resources contributing to the Supply Chain solution
  • Exposure to successful technology systems implementation
  • Exposure to change management

SKILLS required:

  • Determine business solutions and assess them for both technical and business compatibility
  • Business and functional requirements elicitation
  • Strong Planning capabilities
  • Presentation of business processes and system solutions to both software developers and the business
  • Ability to:
    • Workshop and facilitate JAD sessions
    • Evaluate different business solution options and apply commercial acumen in the decision-making process
    • Be highly proficient in testing methodology

2. QUALIFICATIONS REQUIRED 

Essential:

  • Degree or National diploma in business analysis or equivalent

Preferred:

  • Project Management Diploma/Certificate

3. JOB RELATED KNOWLEDG

KNOWLEDGE required:

  • A working knowledge of business process mapping tools, preferably MS Visio
  • Must be highly proficient in latest versions of MS Office
  • Knowledge of PMBOK and BABOK management principles
  • Commercial understanding of the retail systems environment
  • Implementation of business solutions and change management
  • Documenting and analysing informational data
  • Co-ordinate & project manage the testing
  • Excellent interpersonal and communication skills, to build relationships and drive consensus and collaboration across functional groups.

4. COMPETENCIES REQUIRED

  • Attention to detail
  • Agile 
  • Adaptability 
  • Innovative 
  • Fast learner
  • Resilient

Business Analyst: Supply Chain Systems

If you have an eye for systems and processes this exciting Business Analyst: Supply Chain Systems opportunity is for you! This position will be based at our offices in Kuilsriver, Cape Town.

1. JOB PURPOSE

To act as an essential interface between Systems Teams, Warehouse Operations, and IT Support, the Business Analyst is pivotal in optimizing distribution centre processes, enhancing system functionalities, and ensuring technological resilience.

The role demands maintaining high server uptime, providing critical standby support, and employing a suite of analytical techniques to improve warehouse efficiency, focusing on effective use of WMS and ERP systems to support strategic objectives within the warehouse environment.

2. KEY RESPONSIBILITIES INCLUDE:

  • Assess and define change requests received from users in Ackermans in relation to business processes and systems. Provision of solutions and support for the implementation thereof.
  • Effectively manage change requests from business stakeholders.
  • Translation of business process and systems requirements into specific projects ensuring solutions are commercially acceptable within the strategic framework.
  • Working closely with the Supply Chain Business Process Engineers in order for both the Warehouse Management Systems (WMS) and Pick & Pack solution to work seamlessly with the operational processes and operational layout of the warehouse(s).
  • Provision of effective and timeous support to internal users on processes, systems and technology activities.
  • User ongoing support.
  • Provision of detailed documentation of current information, data and solutions.
  • Supply users with skills & knowledge of process and systems via training sessions and workshops to enhance culture of super users.

3. JOB RELATED KNOWLEDGE, SKILLS & COMPETENCIES REQUIRED

KNOWLEDGE required:

  • Expertise in supply chain process integration, focusing on enhancing operational efficiency.
  • Proficient in advanced process improvement methodologies relevant to supply chain optimization.
  • Skilled in data analysis and modelling, crucial for strategic supply chain decision-making.
  • Knowledgeable in managing system lifecycles, ensuring continuous improvement in both on-premises and cloud environments.
  • Adept in applying analytical and process mapping tools to streamline process design and enhancements.
  • Familiar with Agile principles, enhancing supply chain operations and technology implementations.
  • Experienced in deploying and managing technology solutions, with a focus on system reliability and efficiency.
  • Versed in PMBOK and BABOK applications within supply chain contexts, fostering process-centric improvements.
  • Capable of integrating comprehensive data analysis to inform targeted process improvements.
  • Proficient with MS Suite for effective data management and process optimization activities.
  • Informed on system integration best practices and POPIA compliance, ensuring data protection in supply chain processes.

Working knowledge of:

  • Cloud-based applications, hardware, and software lifecycle management, and SDLC, focusing on process-related enhancements.
  • Understanding change control and defect management within process optimization frameworks.
  • Application of modelling techniques and process mapping tools (e.g., Draw.io) for detailed process analysis and design, considering user experience (UI/UX) in process interfaces.

SKILLS required:

  • Advanced analytical and problem-solving skills
  • Expertise in managing multiple projects with a focus on enhancing supply chain and business processes.
  • Effective communication and facilitation skills to drive system and process improvements.
  • Risk management and ability to identify process inefficiencies and propose robust solution.

4. QUALIFICATIONS AND LEVEL OF EXPERIENCE REQUIRED

QUALIFICATIONS:

Essential:

  • Grade 12 Certificate/Matric
  • Bachelor’s or Higher National Diploma in fields such as Supply Chain Management, Business Analysis, Industrial Engineering, or Information Systems.
  • Preferred:
  • Certification or Diploma in Project Management or Process Improvement methodologies (e.g., Lean, Six Sigma).

EXPERIENCE:

Essential:

  • 2-5 years of experience in a business and/or process analyst role within a distribution center or warehouse environment, demonstrating.
  • Elicitation and documenting of Business Requirements Specification (BRS) and Business Requirements Document (BRD).
  • Strong background in supply chain and warehouse process optimization.
  • In-depth business process analysis and improvement.
  • Collaboration with IT and third-party vendors to enhance system efficiencies.
  • Leading system testing and quality assurance.
  • Project management within supply chain or process improvement contexts.
  • Training and change management to support new system implementations.
  • Experience with server maintenance, including on-call standby support responsibilities.
  • Knowledge in implementing and optimizing WMS and ERP solutions, with a focus on system integration and operational efficiency.
  • Familiarity with SQL and database management as related to warehouse systems.

Store Manager – Kuruman Centre

Job purpose

The purpose of the job is to optimize sales and exceed customer expectations through the implementation of the operations strategy and effective management of staff.

Minimum requirements

  • You will represent and be a custodian of the brand of our store
  • Be energetic and a self-starter
  • Two (2) years retail experience which includes at least one year in a supervisory and or management position.
  • Outstanding merchandise management , stock and cost control skills
  • The capacity to maintain high store standards
  • A proven ability to influence and lead a team
  • You will have a keen development orientation in that you will be inspired to develop yourself and fellow team members
  • Ability to communicate effectively in English (written and verbal) and competence in a second official language would be a definite advantage
  • Grade 12 or equivalent
  • Further qualifications related to retail/business will be an advantage

To apply, please attach the below listed documents:

  • CV (Including contactable references)
  • Certified copy of ID
  • Certified Copies of certificates and/or qualifications

Please note: Should you not be contacted or liaised with four weeks after the closure of the advert, you have regretfully been unsuccessful.

Please note: In terms of the Ackermans policy for appointments and promotions, preference will be given to internal applicants who meet the competencies and minimum requirements for the position. Preference will also be given to candidates who will enhance the diversity of the team and contribute to employment equity within the Company provided that the competencies and minimum requirements for the position have been met.

Admin Supervisor – Kuruman Centre

To deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points.

Knowledge Skills & Experience

– Excellent customer care and communication skills. 

– Accurate and efficient till operating skills with a good track record of overs and unders. 

– High standard of work on sales floor in terms of standards. 

– Good record of attendance and punctuality. 

– Consistent application of Ackermans values, policies and procedures.

Please note: Should you not be contacted or liaised with four weeks after the closure of the advert, you have regretfully been unsuccessful.

Please note: In terms of the Ackermans policy for appointments and promotions, preference will be given to internal applicants who meet the competencies and minimum requirements for the position. Preference will also be given to candidates who will enhance the diversity of the team and contribute to employment equity within the Company provided that the competencies and minimum requirements for the position have been met.

Systems Business Analyst: Planning

We have an exciting opportunity for a Systems Business Analyst: Planning. You will have the opportunity to diagnose problems, identify solutions, propose improvements and execute action plans.

1. JOB PURPOSE

As a System Business Analyst for Planning, you will play a significant role within the business by acting as the interface between the various Business Stakeholders, Systems Team, Pepkor IT and other information technology suppliers. You will be the vehicle through which optimal business processes and underlying system functionality are developed in order to execute business strategy and empower the Merchandise Planning teams. You will achieve this through elicitation and analysis of business requirements, processes and systems. You will be required to apply industry standards and best practices to define and manage the scope of projects and to meet objectives.

2. EXPERIENCE REQUIRED

Essential:

  • ± 5 years’ Apparel Retail experience in retail merchandise planning, demand forecasting; inventory management, allocation and replenishment; store planning; clustering, category planning experience.
  • Discovery and documenting Business processes to enable Continuous Improvement.
  • Manage and determine business requirements to enable processes through systems.
  • Elicitation and documenting BRS/BRD.
  • Internal and External stakeholder collaboration and engagement.
  • Document Test Cases to enable thorough testing of System functionality/configuration.
  • Project Management
  • Facilitate Training/Change management
  • Systems/Business support for BAU
  • System Architecture understanding (area specific – integration environment/technical competency)
  • Unified Modeling Language (UML – High-level context diagram, Product Breakdown Structure, System Architecture diagram, Flow Chart, Business Workflow diagram, Business Process Model and Notation, Use Case diagram, Use Case Narrative)
  • Basic Oracle / Structured Query Language (SQL) – Area specific.

Preferable:

  • Advanced skills in using merchandise planning software (e.g., JDA, SAP, Just Enough, Oracle Retail) to support planning users and processes.

3. QUALIFICATIONS REQUIRED

Essential:

  • Grade 12 Certificate/Matric
  • A relevent Degree and or Higher National Diploma (Information Technology, Computer Sience, System Design, Management Sience, Business studies, Information Systems, Business Analyst)

Preferred:

  • Project Management Diploma/Certificate

4. JOB- RELATED KNOWLEDGE & SKILLS REQUIRED

KNOWLEDGE required:

  • In Depth understanding of retail processes
  • Experience participating in cross-functional projects
  • Waterfall and Agile working methodologies and principles.
  • Working knowledge of implementing and maintaining systems/services/applications.
  • Knowledge of PMBOK and BABOK management principles
  • Ability to compile quantitative and or qualitative information/reporting
  • MS Suite Intermediate – Advanced user
  • System integration (environment/area specific)
  • Knowledge of Personal Data Protection – POPIA
  • Working knowledge of:
    • Cloud based (SaaS) software applications that can enable services.
    • Hardware and Software lifecycle management
    • SDLC
    • Change Control governance principles and Defect management.
    • Fit for purpose system integration in an ERP- and non-ERP environment.
    • Utilising various modelling techniques
    • UI / UX
    • Process Mapping tools (Draw.io, etc)

SKILLS required:

  • Strong/Complex problem-solving and analytical skills; strong aptitude with numbers; retail math skills, understanding of forecasting methodology
  • Strong Planning capabilities
  • Critical thinking
  • Experience participating in cross-functional projects/multi project/activity management
  • Prioritisation of projects/activity/resources
  • Requirement’s elicitation
  • Project Management skills
  • Risk management
  • Facilitation/Training
  • Presentation skills with a focus on oral and written communication skills.
  • Excellent interpersonal and communication skills, to build relationships and drive consensus and collaboration across functional groups.

5. COMPETENCIES REQUIRED:

  • Attention to detail
  • Agile
  • Adaptable
  • Quick learner & outside the box thinking
  • Innovative & strategic
  • Resilient
  • Organised

Product Promotions Specialist

We’re on the lookout for a Product Promotions Specialist to drive Product Strategy of the Company to the Marketing Team, by strategically coordinating relevant product required for Marketing promotions and ensuring a cohesive look across all departments, the delivery in agreed formats and cycle times.

Key Responsibilities: 

  • To ensure product strategy is briefed to marketing seasonally all SBUs and marketing build their strategy around agreed product strategy. 
  • Ensure Promo Grid aligns with product strategy and teams have on hand before order raising.
  • To coordinate through the buyers and deliver agreed/ signed-off input for the following processes:
    • Seasonal look
    • Value Messaging
    • Marketing Match Reviews
    • Internal walkthrough
    • All Marketing Assets sign-off in merch
  • Merchandise lists and product samples are coordinated with the Buyers Assistants to the VM and/or Marketing teams.
  • Manage the Merchandise Marketing Calendar and ensure critical path is maintained. 
  • For the Monthly Promotions Manual to the VM and/or Marketing teams as requested by the Buying Executive. 
  •  For Editorial requests to the Marketing teams, ensure they are coordinated across all SBUs. 
  • For digital requests to the Digital team.
  • To collate, coordinate & obtain sign off for the seasonal look for all SBU’s and Buying Executive.
  • To align with VM seasonally on instore product requirements and communicate new in season requirements.
  • To ensure cohesive styling across all SBU for campaigns and present Product at the internal walkthrough.

Experience:

  • Previous experience (at least 3-5 years) in a fashion product related role within a retail/buying/marketing environment.
  • Experience working with advertising and briefing of marketing/agencies in apparel retail

Qualifications:

  • A Grade 12 Certificate/Matric
  • A tertiary qualification in Retail, Administration, Marketing, or Buying would be beneficial

Skills required:

  • Good strategic, conceptual skills and a solid knowledge of the South African retail climate and landscape
  • Strong eye for fashion with the ability to create stories of product in line with customer requirements
  • Excellent interpersonal and communication skills, with the ability to communicate ideas visually, verbally and in writing
  • Proficiency in the latest Microsoft applications(Outlook, Word, PowerPoint & Excel)
  • Excellent planning, organising & time management skills
  • High energy level, is performance-driven and deadline-orientated
  • Enthusiastic self-starter
  • Strong sense of integrity
  • Service-orientation
  • Emotional maturity
  • Sense of urgency
  • Reliable
  • The ability to:
    • be highly assertive
    • be resilient and maintain high levels of drive and initiative under pressure
    • positively influence others
    • be resourceful
    • work independently, as well as be a team player
    • be proactive
    • be flexible, function under pressure and adapt to change
    • to keep one’s self motivated and to maintain a positive attitude and work performance in a variety of circumstances

Knowledge required:

  • Knowledge of apparel product attributes: fabrics, styles, colours
  • Knowledge of the retail merchandise cycle with regards to buying as well as the marketing calendar/ cycle

System Business Analyst: Supply Chain

Seeking a brilliant System Business Analyst to join our Supply Chain team. Specializing in enhancing warehouse operations, integrating WMS/WCS and recommending solutions for improved efficiency.

This role focuses on employing a comprehensive set of techniques to propose systems and process enhancements. By understanding and integrating warehouse and distribution center operations, including specific systems like Warehouse Management Systems (WMS), Warehouse Control Systems (WCS), and other custom solutions provided by Pepkor IT.

To act as the interface between the Systems Teams, Business, PIT and other 3rd Parties, through a set of tasks and techniques, to recommend solutions (New and or improved business process, information systems, software applications) that enable the Functional Department/s and Business to achieve its goals.

this position aims to advance the supply chain and logistics functionalities within Ackermans. 

EXPERIENCE REQUIRED

Essential:

2-5 years’ experience Supply Chain and Logistics role within Retail, demonstrating significant experience with:

  • Detailed understanding and hands-on experience with Warehouse Management Systems and familiarity with ERP systems.
  • In-depth knowledge of supply chain processes, including procurement, inventory management, warehousing, distribution, and logistics.
  • Experience in optimizing warehouse layouts, improving picking, and packing processes, and enhancing distribution center efficiencies.
  • Proficiency in documenting business requirements and process maps specifically related to supply chain and warehouse operations.
  • Collaboration with IT and third-party vendors to enhance supply chain and logistics systems integrations.
  • Oversee comprehensive testing protocols for supply chain systems.
  • Lead projects focused on enhancing supply chain efficiencies, from system upgrades to process optimizations.
  • Develop and deliver targeted training programs for supply chain systems.
  • Provide ongoing support for supply chain systems.
  • System Architecture understanding (area specific – integration environment/technical competency)
  • Unified Modeling Language (UML – High-level context diagram, Product Breakdown Structure, System Architecture diagram, Flow Chart, Business Workflow diagram, Business Process Model and Notation, Use Case diagram, Use Case Narrative)
  • Basic Oracle / Structured Query Language (SQL) – Area specific.

QUALIFICATIONS REQUIRED

Essential:

Grade 12 Certificate/Matric

A relevant Degree and or Higher National Diploma (Information Technology, Computer Science, System Design, Management Science, Business studies, Information Systems, Business Analyst)

Preferred:

Project Management Diploma/Certificate

JOB RELATED KNOWLEDGE & SKILLS REQUIRED

KNOWLEDGE required:

Strong understanding of supply chain and logistics principles, specifically within the context of Apparel Retail.

Expertise in Warehouse Management Systems and the ability to leverage technology to optimize supply chain processes.

Knowledge of supply chain analytics and the ability to utilize data to drive decision-making and process improvements.

Waterfall and Agile working methodologies and principles.

Working knowledge of implementing and maintaining systems/services/applications.

Knowledge of PMBOK and BABOK management principles.

Ability to compile quantitative and or qualitative information/reporting.

MS Suite Intermediate – Advanced user.

System integration (environment/area specific).

Knowledge of Personal Data Protection – POPI.

Working knowledge of:

  • Cloud based (SaaS) software applications that can enable services
  • Hardware and Software lifecycle management
  • SDLC
  • Change Control governance principles and Defect management
  • Fit for purpose system integration in an ERP- and non-ERP environment
  • Process Mapping tools (Draw.io, etc)
  • UI/ UX

SKILLS required:

Planning

Analytical

Critical thinking

Multi project/activity management

Prioritization of projects/activity/resources

Requirement’s elicitation

Risk management

Facilitation

Communication

Textile Designer

Our Trend & Design team is looking for Textile Designer to successfully research and interpret trends and design textile prints in accordance with Ackermans customer requirements, keeping price and value in mind.


Key Responsibilities:

  • Responsible for graphic and textile design execution in line with trend and design strategy
  • Research, analyse, select and inform on commercial relevant international print trends and techniques.
  • Present the textile and graphic print trends that will define the new season to design team as part of design workshops
  • Clear view on shifts in print direction.
  • Collaborate with design team leads and specialists to compile seasonal trend overview: key print direction per theme in image or artwork format
  • Continuously keep abreast of and highlight/flag emerging updates to design specialists, team leads and manager.
  • Translate the textile and graphic print trend seasonal direction into customer appropriate textile and graphic print ensuring that key stakeholders in the business have a clear understanding of how to apply the trend to their portfolios
  • Design prints in line with customer preference and trend:
  • Create signature prints to pull ranges together
  • Create supporting prints to complete the range
  • Create generic “non” prints.
  • Ensuring that design process is followed,and all artwork saved in accordance to process.
  • Meeting key deadlines
  • Maintain and update Design library
  • Understanding of buying strategy and trade
  • Continuous product development and in-season trading
  • Identifying and informing buying teams on latest perennial and fashion prints for the season
  • Informing buying & design teams on new print direction or any in-season trends, ie commercial execution of high-level trend
  • Participation and touch points
  • Attend range reviews (product walk-through parts)
  • Attend briefing sessions – all briefs to be done in person and ideally in collaboration with buyer and design specialist/lead

Skills required:

  • Design allover prints for Ladies apparel, swimwear and sleepwear.
  • Good strategic, conceptual skills and a solid knowledge of South African retail and international landscape
  • Keep up to date with the latest trends in fashion and textiles, locally and internationally
  • Ability to interpret international retail and runway trends and provide teams with key print direction for upcoming seasons.
  • Assist design and buying teams with the approval of strike-offs from a technical and aesthetic point of view
  • Sound understanding of different printing processes applicable to the textile industry
  • Artistic flair and ability to sketch, paint or draw a wide variety of print elements
  • Ensure projects/ designs are completed on time
  • Proficient in Adobe Creative Suite
  • In-depth trend knowledge coupled with a business understanding
  • Creative with an eye for detail, analytical and systematic, passionate about fashion
  • Strong relationship building and influencing skills
  • Excellent time management, organizational and administrative skills and presentation skills
  • High energy level and is performance-driven and deadline-orientated
  • Creative with an eye for detail, analytical and systematic, passionate about fashion
  • Remain flexible, function under pressure and maintain a positive attitude and work performance in a variety of circumstances
  • Multi-task and to deal with complexities, use initiative to solve problems
  • Work independently, as well as be a team player, strong interpersonal skills

Knowledge of:

  • Retail merchandise cycle with regards to buying
  • South African retail clothing market, customers, competitors and international landscape
  • Fabric/textile knowledge
  • Technical print knowledge

Essential:

  • Minimum of 3-5 years’ experience in textile/surface design: with proven experience in Apparel

Qualifications:

  • A Grade 12 Certificate/ Matric
  • Diploma/Degree in Textile Design/Surface Design OR Bachelor Degree in Art

Shop Assistant/Cashier P27

The purpose of this P27 role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points. 

If you are self-motivated, passionate about performance and have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career.

Knowledge Skills & Experience

 • Excellent customer service skills 

• Communication skills – fluent in English (any other language would be beneficial 

• Tenacious 

• High energy levels 

• Highly motivated and target driven Experience

• Previous retail experience would be advantageous 

Key Responsibilities

1. Provide excellent customer service to give customer a great shopping experience – Assist shoppers to find the goods and products that they are looking for – Attend to customer queries / complaints 

2. Cashier duties – Process cash and card payments – Process Lay Bys – Process customer refunds – Reporting discrepancies and problems to the supervisor – Till balancing 

3. Merchandising – Ensure that stock is correctly priced and displayed – Ensure product availability of the sales floor – Housekeeping – Keeping up to date with promotions 

4. Risk – Ensure that products are tagged in line with the company policy – Participating in stock takes – Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management 

5. Consistently live the Ackermans values & policies and procedures in all aspects of your work.

Shop Assistant/Cashier P27 Areas Kagiso,Soweto & Roodeport

The purpose of this P27 role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points. 

If you are self-motivated, passionate about performance and have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career.

Knowledge Skills & Experience

 • Excellent customer service skills 

• Communication skills – fluent in English (any other language would be beneficial 

• Tenacious 

• High energy levels 

• Highly motivated and target driven Experience

• Previous retail experience would be advantageous 

Key Responsibilities

1. Provide excellent customer service to give customer a great shopping experience – Assist shoppers to find the goods and products that they are looking for – Attend to customer queries / complaints 

2. Cashier duties – Process cash and card payments – Process Lay Bys – Process customer refunds – Reporting discrepancies and problems to the supervisor – Till balancing 

3. Merchandising – Ensure that stock is correctly priced and displayed – Ensure product availability of the sales floor – Housekeeping – Keeping up to date with promotions 

4. Risk – Ensure that products are tagged in line with the company policy – Participating in stock takes – Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management 

5. Consistently live the Ackermans values & policies and procedures in all aspects of your work.

Shop Assistant/Cashier P27 Cradlestone 1184

The purpose of this P27 role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points. 

If you are self-motivated, passionate about performance and have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career.

Knowledge Skills & Experience

 • Excellent customer service skills 

• Communication skills – fluent in English (any other language would be beneficial 

• Tenacious 

• High energy levels 

• Highly motivated and target driven Experience

• Previous retail experience would be advantageous 

Key Responsibilities

1. Provide excellent customer service to give customer a great shopping experience – Assist shoppers to find the goods and products that they are looking for – Attend to customer queries / complaints 

2. Cashier duties – Process cash and card payments – Process Lay Bys – Process customer refunds – Reporting discrepancies and problems to the supervisor – Till balancing 

3. Merchandising – Ensure that stock is correctly priced and displayed – Ensure product availability of the sales floor – Housekeeping – Keeping up to date with promotions 

4. Risk – Ensure that products are tagged in line with the company policy – Participating in stock takes – Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management 

5. Consistently live the Ackermans values & policies and procedures in all aspects of your work.

Shop Assistant/Cashier P27 Northgate 1022

The purpose of this P27 role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points. 

If you are self-motivated, passionate about performance and have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career.

Knowledge Skills & Experience

 • Excellent customer service skills 

• Communication skills – fluent in English (any other language would be beneficial 

• Tenacious 

• High energy levels 

• Highly motivated and target driven Experience

• Previous retail experience would be advantageous 

Key Responsibilities

1. Provide excellent customer service to give customer a great shopping experience – Assist shoppers to find the goods and products that they are looking for – Attend to customer queries / complaints 

2. Cashier duties – Process cash and card payments – Process Lay Bys – Process customer refunds – Reporting discrepancies and problems to the supervisor – Till balancing 

3. Merchandising – Ensure that stock is correctly priced and displayed – Ensure product availability of the sales floor – Housekeeping – Keeping up to date with promotions 

4. Risk – Ensure that products are tagged in line with the company policy – Participating in stock takes – Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management 

5. Consistently live the Ackermans values & policies and procedures in all aspects of your work.

Shop Assistant/Cashier P27 – Soweto Bara 2205

Ackermans Soweto Bara is looking for a vibrant P27 Shop Assistant to join our team

The purpose of this P27 role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points. 

If you are self-motivated, passionate about performance and have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career.

Knowledge Skills & Experience

 • Excellent customer service skills 

• Communication skills – fluent in English (any other language would be beneficial 

• Tenacious 

• High energy levels 

• Highly motivated and target driven Experience

• Previous retail experience would be advantageous 

Key Responsibilities

1. Provide excellent customer service to give customer a great shopping experience – Assist shoppers to find the goods and products that they are looking for – Attend to customer queries / complaints 

2. Cashier duties – Process cash and card payments – Process Lay Bys – Process customer refunds – Reporting discrepancies and problems to the supervisor – Till balancing 

3. Merchandising – Ensure that stock is correctly priced and displayed – Ensure product availability of the sales floor – Housekeeping – Keeping up to date with promotions 

4. Risk – Ensure that products are tagged in line with the company policy – Participating in stock takes – Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management 

5. Consistently live the Ackermans values & policies and procedures in all aspects of your work.

Store Planner

Do you thrive in a fast-paced, dynamic retail environment? Are you a confident and resilient problem-solver with a knack for optimizing sales through a love for number and analytics? If so, listen up!

This is not for a particular portfolio, but should a suitable opportunity arise in the future that matches your expertise and aspirations, we would be delighted to engage with you further.

We’re seeking Store Planners with a rock-solid foundation in commercial thinking, sharp analytical skills, and a proven track record of crunching numbers like a pro. Your mission? To fine-tune our sales strategy in alignment with our company’s goals.

Our ideal candidate? A self-motivated powerhouse who’s passionate about performance and driven by solutions. You’ll need to bring your high energy level to keep up with the excitement of our retail environment!

If you’re ready to dive into the heart of retail and make a real impact, we want to hear from you. Join us on this exhilarating journey as we shape the future of our business together!  

 So, what will you do? 

  • Ensuring the accurate distribution of seasonal stock to optimise sales.
  • Ensuring the optimal distribution of non-seasonal and seasonal replenishment stock to optimise sales.
  • Delivering a location plan that allows for the clustering of stores at the required product level.
  • Delivering seasonal and non-seasonal replenishment profiles at the required product level.
  • Supplying inputs to the Seasonal look for the required visual merchandising.
  • Analysing store performance and providing accurate and timeous information in order to optimise business decision making.
  • Ensuring new stores are stocked to plan.
  • Assisting stores in resolving any queries relating to stock.

What experience & qualifications do you need?

A minimum of 2-3 years sound experience in store planning within a clothing retail environment is an important requirement.

The following additional experience would be ideal:

  • Previous store management experience
  • Previous exposure to general logistics and supply chain processes
  • Experience working in planning systems such as Location Planning, JDA Allocation Planning and/or Just Enough
  • Experience in Outerwear
  • A working knowledge of the latest Microsoft packages (Word & Excel) is essential.
  • Experience in working at an advanced level in Excel would be a definite advantage.

The following qualification would be ideal:

  •  Grade 12 Certificate/Matric is essential.
  • A National Diploma or Degree in Business/Retail Management or Accounting/Finance would be beneficial.

Shop Assistant/Cashier P27

The purpose of this P27 role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points. 

If you are self-motivated, passionate about performance and have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career.

Knowledge Skills & Experience

 • Excellent customer service skills 

• Communication skills – fluent in English (any other language would be beneficial 

• Tenacious 

• High energy levels 

• Highly motivated and target driven Experience

• Previous retail experience would be advantageous 

Key Responsibilities

1. Provide excellent customer service to give customer a great shopping experience – Assist shoppers to find the goods and products that they are looking for – Attend to customer queries / complaints 

2. Cashier duties – Process cash and card payments – Process Lay Bys – Process customer refunds – Reporting discrepancies and problems to the supervisor – Till balancing 

3. Merchandising – Ensure that stock is correctly priced and displayed – Ensure product availability of the sales floor – Housekeeping – Keeping up to date with promotions 

4. Risk – Ensure that products are tagged in line with the company policy – Participating in stock takes – Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management 

5. Consistently live the Ackermans values & policies and procedures in all aspects of your work.

Shop Assistant/Cashier P40 (Flexi)

To deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points.

Knowledge Skills & Experience

– Excellent customer care and communication skills. 

– Accurate and efficient till operating skills with a good track record of overs and unders. 

– High standard of work on sales floor in terms of standards. 

– Good record of attendance and punctuality. 

– Consistent application of Ackermans values, policies and procedures.

Click here to apply

All the best with your applications.

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